Thrift Store Manager

at  The Salvation Army

The Store Manager ensures consistent profitability of the store by implementing national and regional standards in sales, customer service, merchandising, marketing, public relations, store staff training, reclamation and product donation flow, transportation, and processing of in store donations. As Thrift Store Manager you will lead the day-to-day operations of the store, while building a collaborative and positive workplace culture, building long term relationships with guests, donors and local community, and providing leadership in all areas of the store.

EDUCATION, QUALIFICATIONS AND CERTIFICATIONS:

• Completion of College Diploma
• Valid driver’s license with a clean driver’s abstract

EXPERIENCE AND SKILLED KNOWLEDGE REQUIREMENTS

• 2-3 years of retail experience required

SKILLS AND CAPABILITIES:

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
• The ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including Child Check (if appropriate)
• Possesses the personal qualities and attitudes that respect and maintain the spirit, dignity and individuality of the donors, customers, and Mission Partners
• Able to work in a consultative, diplomatic, and tactful manner
• Able to work cooperatively and effectively with staff, donors, and the public
• Attention to detail, problem solving and upholds logistical best practices
• Keen sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility
• Strong people and collaborative abilities
• Good oral/written communication skills
• Proven trainer and team-builder competencies
• Adaptability/Innovation
• Effective organizational and time management skills – self-motivated and disciplined self-starter
• Action orientated
• Technical Learning
• Results Driven
• Self-knowledge
• Communication
• Leadership

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

Works under the direction of the Community Engagement & Resource Manager and in cooperation with the Corps Officers and Management team. The Thrift Store Manager will perform other duties as assigned.

• Governance Boards and Councils: None
• Internal: Management team, Staff, Volunteers
• External: Community, Donors/Supporters, External vendors, Recycling Buyer