Thrift Store- Manager

at  The Salvation Army

: this position provides leadership in the organization and supervision of all operational areas of the retail store. This position ensures the mission of The Salvation Army is supported by the Thrift Store generating funds and influencing positively the communities in which it operates.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• NOTE: For some jobs, you may be required to provide validated educational documentation.

EDUCATION/CERTIFICATIONS:

• Completion of a formal post-secondary/college program of one academic year in Business/Retail Management or equivalent.
• Alternative combinations of education and experience may be considered.

EXPERIENCE AND SKILLED KNOWLEDGE REQUIREMENTS

• Minimum of two (2) years of prior related retail store management experience, specifically in secondhand merchandise preferred and supervisory experience.
• Computer skills in Excel and Word.
• Cash handling experience is required.
• Experience with cash registers and related processes and procedures, i.e., bank deposits, summary reports, etc.
• Experience with leadership and team building understanding of the conflict resolution approach.
• Ability to enter data and perform statistical analysis efficiently and accurately.
• Have / Obtain First Aid / CPR Certificate and keep it current.
• Experience with specific systems/programs related to The Salvation Army is an asset.
• Respect and understanding of The Salvation Army - its mission, culture, and values

PREFERRED SKILLS/CAPABILITIES:

• Able to work within a team environment to provide direction, resolve conflict, ensure appropriate use of donations.
• Able to handle physical demands which include lifting / carrying of items up to 30 lbs, frequent twisting, bending, crouching, reaching, reaching overhead, pushing and pulling, lifting, kneeling, climbing ladders, standing for long periods of time.
• Willing to work flexible hours.
• Excellent organizational, interpersonal and communication skills (written and oral).
• Results driven with superior time management skills and the ability to delegate effectively.
• Experience in performing administrative tasks.
• Team player: ability to work in a compassionate, respectful, and non-judgmental manner.
• Familiarity with cash handling, pricing, sorting procedures, product display and promotion guidelines. Proficient in Microsoft Office applications.
• A valid NWT Class “5” Driver’s License and a current copy of the driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
• Must provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through local police detachment.
• May require screening through The Salvation Army Abuse Registry.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A valid class 5 License and clean driver abstract

• Completion of our online Armatus Abuse Training and required Health and Safety training.

  DAYS and HOURS of work: This is a Full-time position based on 40 hours per week.
  The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.
  We thank all applicants, however, only those candidates to be interviewed will be contacted.
  Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.
  Published
  September 6, 2024
  Location
  Yellowknife
  Job Type
  Full-time
  Competition #
  2024.09.06
  Ministry Unit/Dept:
  Yellowknife NWT Resource Centre
  Salary Range:
  $71,000-$75000 Annually
  Address:
  4925 45th street Yellowknife NT
  Posting Expires:
  2024.09.25
  Applications Accepted By:
  E-mail : nwt.careers@salvationarmy.ca Attention: 2024.09.06 Please no phone calls. Mail: 4925 45th street Yellowknife NT X1A 1K

KEY RESPONSIBILITIES:

Store Operations

• Directs all operations of the store to meet sales targets and control expenses while maintaining customer service standards.
• Oversees safety of all customers, staff, and volunteers while in the store.
• Plans and directs store layouts and ensures attractiveness of store.
• Handles customer concerns or complaints in a timely and courteous manner.
• Ensures all cash operations are carried out according to Salvation Army Policy and Procedures and nightly deposits are secure.
• Oversees control of inventory by ensuring store donations are retrieved, sorted, and priced appropriately.