Tier I/II Help Desk Support - TS/SCI

at  General Dynamics Information Technology

65205 Wiesbaden, Hessen, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate16 Feb, 2025USD 83735 Annual16 Nov, 20243 year(s) or aboveInformation TechnologyNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

SKILLS:

Help Desk Support, Information Technology (IT), Information Technology (IT) Support

EXPERIENCE:

3 + years of related experience

JOB DESCRIPTION:

GDIT has an exciting opportunity for a Tier I/II Help Desk Tech to support U.S. Army Europe in Wiesbaden Germany. Providing technical support and troubleshooting to network, desktop, and/or systems hardware and software.
The Help Desk Tech will be responsible for providing Tier 1 and Tier 2 help desk and customer support, responding to, tracking, and following-up on telephone, e-mail, and team member requests for support. They Technician will also be responsible for the continuous review open service requests, prioritizing them based on customer mission requirements, and ensuring that issues are closed to the satisfaction of the customer.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT

Graduate

Proficient

1

65205 Wiesbaden, Germany