Tier II Technician (ND1) (Government)

at  ATT

JOB DESCRIPTION:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values, and dedicated to our customers’ mission.
Our National Security Team supports the intelligence community by providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.
AT&T has an opening for a Tier II Network Technician to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.

ADDITIONAL REQUIRED QUALIFICATIONS INCLUDE:

• Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model.
• Working knowledge of basic routing fundamentals.
• Ability to travel 25 percent of the time.
• In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record.

• The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices.
• Respond to and resolve incident tickets.
• Draft and implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
• Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).
• Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs).
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
• Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence.
• May have up to 10% COMSEC responsibilities.
  Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)
  Required Qualifications: Candidate must have 7 years of experience that can be a combination of work history and education. This equates to a Doctorate and 0 years, master’s and 1 years, bachelor’s and 3 years, associates and 5 years or HS diploma and 7 years. Additional required qualifications include: Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2.