Tim Hortons Baker, FT/PT

at  Compass Group

Working Title: Tim Hortons Baker, FT/PT
Employment Status: Full-Time and Part-Time
Starting Hourly Rate: 16.70
Address: 76 Stuart Street Kingston ON K7L 2V7
New Hire Schedule: 11am-7pm Monday to Friday, weekends as needed
The Production Team Member is responsible for the preparation and monitoring of products to support the Exceptional Guest Experience through the delivery of quality products and service.

Hospitality & Guest Service

• Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room
• Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate; adheres to product shelf life standards to ensure the best quality product is available to guests
• Delivers consistent and outstanding guest service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product selection is available
• Enhances the guest experience through friendly attitude, attentive behavior and following the S.E.T. Principles: Smile, Eye Contact, Thank You
• Uses proper procedures to ensure the accuracy of every order for every guest; prepares and finishes products to ensure quality standards are met
• Helps support speed of service targets by working quickly and efficiently to fill orders and meet guest’s needs
• Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
• Listens carefully to guests and apologizes for the experience in the case of a complaint

Restaurant Operations

• Follows all Operations standards and guidelines for preparation of products and operation of equipment, according to training and operational materials provided
• Monitors fridge and freezer product inventory and submits order quantities
• Prepares all products as required, minimizing food waste through the production of smaller quantities of food more often throughout the day; records prepared items and waste on the production sheet
• Receives and responds to showcase and product needs from the Restaurant Front
• Assists in serving guests in the Restaurant Front when necessary
• Regularly takes temperatures of the required products, fridges and freezers and records information in the Time & Temperature Log

Policies & Procedures

• Follows all restaurant policies, procedures and standards
• Supports a clean environment that is ready for rush periods and time-sensitive requests through regular clean up, organization and stocking of the kitchen
• Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner

Health & Safety

• Works in compliance with occupational health and safety legislation
• Knows, understands and follows safe work practices and procedures
• Uses or wears personal protective equipment or clothing as required
• Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
• Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

JOB SUMMARY

Prepares baked goods according to recipes and production specifications.

QUALIFICATIONS:

Think you have what it takes to be one of our Bakers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Professional baking certificate from an accredited institution, or an equivalent combination of education and baking experience is an asset.
• Reliability and ability to work flexible hours.
• Strong communication and interpersonal skills.
• Ability to adhere to policies and procedures.
• Ability to work with initiative and with minimal supervision.
• Able to operate effectively as part of a team in a fast paced environment.

Physical ability to carry out the duties of the position.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Bake breads, pies, cakes, cookies and other pastries as necessary per the provided production and catering sheets and assist in production planning to meet daily requirements.
• Ensure proper food preparation by utilizing approved recipes, following prescribed production standards and use of proper equipment.
• Assist with the completion of production records to include waste tracking, used/unused portions and product shortages and inform supervisor when supplies are low.
• Ensure proper presentation, food quality, portion control and maintenance of proper serving temperatures.
• Maintain sanitation and orderliness of all equipment, supplies and utensils within work area.
• Handle food items appropriately and with all safety regulations in mind during preparation and service.
• Clean equipment and workstation thoroughly before leaving the area for other assignments and keep display equipment clean and free of debris.
• Consistently exhibit the ability to keep up with peak production and service calmly, accurately and efficiently.
• Check to ensure that all food is presented, served and displayed per standards.
• Follow principles of sanitation and safety in handling food and equipment, ensuring corporate and OSHA safety standards are followed.

Think you have what it takes to be one of our Bakers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Professional baking certificate from an accredited institution, or an equivalent combination of education and baking experience is an asset.
• Reliability and ability to work flexible hours.
• Strong communication and interpersonal skills.
• Ability to adhere to policies and procedures.
• Ability to work with initiative and with minimal supervision.
• Able to operate effectively as part of a team in a fast paced environment