Time & Attendance Product Owner

at  Copeland

ABOUT US

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
As a T ime and A ttendance P roduct O wner you are responsible for t he strategic roadmap , design, development, implementation, and support of global time and attendance products and systems.

Planning and Coordination

• Conduct thorough analysis of existing time and attendance processes and workflows to identify areas for standardization, optimization and automation.
• Support Director of Payroll to set common global, region and country time and attendance policies
• Support Director of Payroll to d efine streamlined global time and attendance strategic future state roadmap to deliver effective solutions aligned with organizational goals

Product Development, Usage Adoption and Maintenance

• Define time and attendance modules and functionality based on business requirements, ensuring accurate and efficient time and attendance tracking, scheduling, labor management, and reporting.
• M anage time and attendance requirements, configuration, testing, data migration, cutover, and post go live support.
• Collaborate with IT and other relevant departments to ensure successful integration with existing systems and applications.
• Develop comprehensive documentation, user guides, and training materials to support the ongoing usage of time and attendance systems.
• Conduct training sessions and provide end-user support to ensure tools are used accurately and maximize user adoption.
• Serve as the point of contact for all project-related communications
• Report on project progress, risks, and any changes in scope to stakeholders and senior management

Continuous Improvement

• Oversee vendor relationships, service reviews, enhancement opportunities, and monitor service level agreements.
• P erform system testing, troubleshooting, and issue resolution.
• Manage the product backlog including system enhancements , process changes, future im
• Stay updated with the latest industry trends and advancements in time and attendance technology, recommending enhancements and system optimizations.
• Supporting and maintaining applications: Ensuring that access control and time and attendance applications are supported, maintained , and enhanced .

Required Qualifications:

• Minimum of 3+ years (5+ years preferred) experience with different time and attendance systems such as: UKG Kronos, Gaia, Ceridian Dayforce, Local Systems.
• Experience leading and aligning global cross functional teams .
• Experience with time and attendance systems integration with payroll vendors for successful end to end payroll processing.
• Strong understanding of workforce management processes, including time and attendance, scheduling, labor management, and reporting.
• Proficient in system configuration and customization of time and attendance technologies.
• Excellent analytical skills with the ability to identify process improvement opportunities and develop effective solutions.
• Strong project management skills, including the ability to prioritize tasks, meet deadlines, and manage stakeholder expectations.
• Exceptional communication and interpersonal skills to collaborate with cross-functional teams, stakeholders, and end-users.
• Ability to provide training, user support, and documentation to ensure smooth adoption and ongoing system usage.
• Problem-solving mindset and ability to work under pressure to meet deadlines
• Self-motivated and able to work independently as well as part of a team.
• Proficiency in project management tools
• Fluent in the English language
• Must be authorized to work in the United States without sponsorship now or in the future.

Please refer the Job description for details