Job Title:
TOC Tooling Developer
Job Description

REQUIREMENTS

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Experience:

o Proven experience in software development, scripting, and automation.

o Experience with monitoring and alerting tools (e.g., Nagios, Prometheus, Grafana).

• Technical Skills:

o Proficiency in programming languages such as Python, JavaScript, or similar.
o Strong knowledge of automation and configuration management tools (e.g., Ansible, Puppet, Chef).
o Familiarity with CI/CD pipelines and version control systems (e.g., Git).

o Experience with API integration and development.

• Problem-Solving: Excellent analytical and problem-solving skills.
• Communication: Strong verbal and written communication skills.
• Collaboration: Ability to work effectively in a collaborative team environment.
• Adaptability: Ability to adapt to changing technologies and learn new skills quickly.

PREFERRED QUALIFICATIONS

• Advanced Knowledge: Experience with cloud platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker, Kubernetes).
• Certifications: Relevant certifications in software development, DevOps, or cloud technologies.
• Project Management: Experience in managing projects and delivering solutions within deadlines.
  

  ConcentrixCatalyst

Location:
ARG Work-at-Home
Language Requirements:
Time Type:
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Tool Development: Design and develop tools and applications to support TOC functions, including monitoring, alerting, reporting, and automation.

• Integration: Integrate various systems and platforms to ensure seamless operations and data flow within the TOC.
• Automation: Automate repetitive tasks to improve efficiency and reduce manual intervention.
• Monitoring and Alerting: Develop and enhance monitoring solutions to ensure the health and performance of IT infrastructure and applications.
• Collaboration: Work closely with TOC analysts, system administrators, and other stakeholders to understand requirements and deliver effective solutions.
• Documentation: Maintain detailed documentation of tools, scripts, and processes.
• Support: Provide ongoing support and maintenance for developed tools, including troubleshooting and resolving issues.
• Continuous Improvement: Identify opportunities for process improvement and recommend innovative solutions to enhance TOC operations.