Trade Business Support Team Leader

at  Van Monster

ABOUT US

Van Monster is renowned for quality, offering an extensive range of top-brand used vans and cars to both business and private customers. Our vehicles are available through one of the UK’s largest online auction platforms, all supported by an exceptional aftersales service.
We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

The Trade Business Support team leader manages and leads a team of business support administrators to ensure the effective issue of core vehicle documents to support trade sales. You will oversee the daily administrative operations, ensuring high level administrative support, effective communications with customers and stakeholders and first-class team performance. You will be responsible for optimising the administrative processes, enhancing customer service and maximise the effectiveness of our trade sales.
The role involves overseeing daily administrative functions to ensure efficiency and compliance, while leading and motivating a team of administrators. Responsibilities include managing team performance, setting objectives, handling holiday leave, and processing V5 documents. It also involves controlling vehicle locations, reconciling monthly stock takes, administering sales data for traffic and parking fines, collaborating with trade management, and preparing reports on team metrics and improvements.