Trade Lane Coordinator - Ocean/Sea Freight
at SoluGrowth Pty Ltd
Johannesburg, Gauteng, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 15 Nov, 2024 | Not Specified | 16 Aug, 2024 | N/A | Time Management | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Solugrowth is in search for a Trade Lane Coordinator - Ocean/Sea Freight to assist with commercial activities with 3rd party and internal service providers, to ensure that the business unit achieves maximum customer service and revenue.
EXPERIENCE & SKILLS
- Grade 12
- Relevant qualification
- Ocean/Sea Freight Forwarding experience crucial
- Imports/Exports experience in SA & African regions
- Cargo Wise experience advantageous
- Excellent MS Office skills
- Knowledge of Policies and Procedures
- Coordination
- Planning and Organising
- Time Management
Responsibilities:
- Ensure that shipment files are handled in accordance to the various process flows and agreed SOP.
- Assist client services with any queries related to operations and documentary requirements needed to successfully facilitate a booking
- Check costing sheet from sales
- Make a booking with the preferred carrier(s)
- Send booking confirmations to client services
- Monitor booking placed, follow up with the shipping line and booking party to get the space released.
- Check draft bills prior to sending to client services and get draft confirmation where needed.
- Monitor SOB dates and update tracking/client services
- Ensure that client services are kept up to date on the progress of their shipments by updating MANTO and sending them regular status reports as per client agreed SOP.
- Track all shipments daily until SOB on last ocean freight leg to final POD
- Escalate transhipments delays to the carriers locally and ensure containers gets loaded on board on the first available vessel.
- Find space and equipment on alternative carriers or service providers where the nominated carrier cannot accommodate the booking
- Ensure bookings is managed within the agreed sell rate
- Update client services and sales where a shipment is book outside the agreed rate or validity
- Ensure updated rates are communicated to client services and sales immediately upon rate confirmation from the carrier
- Ensure that the highest level of customer service is always given and customer queries are dealt with timeously
- Ensure that your own work area is kept neat and tidy at all times.
- Ensure that you adhere to the guidelines set out in your employment contract (timekeeping, internet usage, dress code, etc.)
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Logistics/Procurement
Sales / BD
Logistics
Diploma
Proficient
1
Johannesburg, Gauteng, South Africa