Trainee Outbound Call Centre Agent

at  PROSPECTS LAND ACQUISITIONS LIMITED

WHAT WE’RE LOOKING FOR:

• Excellent verbal communication and active listening skills.
• A confident and friendly phone manner.
• Self-motivated, target-driven, and able to thrive in a fast-paced environment.
• A positive attitude and eagerness to learn.
• Strong problem-solving and negotiation skills.
• No previous experience is required; we provide all the training and support you’ll need.

ROLE OVERVIEW:

As a Trainee Outbound Call Centre Agent, you will play a vital role in our marketing campaigns, reaching out to potential customers over the phone to promote our clients’ products and services. You’ll be responsible for building relationships, understanding customer needs, and delivering tailored solutions while contributing to team targets.

KEY RESPONSIBILITIES:

• Conduct outbound calls to engage potential customers and introduce products or services.
• Deliver clear and persuasive sales pitches tailored to customer needs.
• Build rapport with customers to create trust and a positive brand experience.
• Handle objections professionally and identify opportunities to close sales.
• Meet or exceed daily and weekly performance targets.
• Maintain accurate and detailed records of all customer interactions in the CRM system.
• Attend regular training sessions to enhance your communication and sales skills.
• Collaborate with team members to share strategies and insights for improving performance.