Trainee Sales Advisor

at  Persimmon Homes

From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential.
We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities.

WHAT EXPERIENCE, QUALIFICATIONS AND SKILLS ARE WE LOOKING FOR?

• Excellent communication skills, both written and verbal
• A good understanding of Microsoft Package, including Excel and Word
• Experience within a similar role or delivering sales in a service environment is advantageous
• Able to build relationships across functions, internally and externally
• Minimum of 5 GCSE’s A-C or above is preferred
• Full UK Driving Licence is required

WHAT IS THE ROLE?

We are recruiting for a Trainee Sales Advisor to join the Sales Team. This role reports to the Field Sales Manager.
The purpose of the role is to ensure sales targets are met through negotiation and selling of plots ensuring all aspects of the sale are in conformity with the standards set by the New Homes Quality Code.

THE ROLE WILL INCLUDE:

• Assist with sales activities for allocated developments, including lead management, customer appointments, reservations, sales transactions, legal completions and the sale of finishing touches, to ensure achievement of sales targets.
• Support communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents and New Homes Mortgage Advisers to ensure exchange takes place in 42 days, required documentation is provided and the home sale is audit compliant.
• Update and maintain the Customer Relationship Management (CRM) system to log the customer journey and facilitate timely and accurate management information.
• Communicate with customers to ensure the pre-move and after-sales Persimmon Pledge is adhered to.
• Work cohesively with other departments across the Operating Company such as Construction, Commercial and Legal to ensure achievement of completion targets and timely updates relating to plot progress.
• Maintain the customer hub and show homes on the development in line with brand and company standards.
• Comply with the Group Health, Safety and Environment Policy and ensure compliance of prospective buyers during site visits and pre-sale and new home demonstrations to minimise incidents and accidents.