Trainee ULR/Recoveries Legal Advisor

at  Carpenters Group

EXPERIENCE & KNOWLEDGE

• A polite and confident telephone manner.
• Microsoft Office applications.
• Strong organisational skills.
• Excellent written and verbal communication skills.

ABOUT US

We are one of the leading providers of insurance and legal services.
Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.
We work in partnership with insurers, brokers and MGA’s to deliver a variety of fully outsourced claims solutions. Our team has grown to approximately 1000 employees across offices in Liverpool, Birkenhead, Leeds, Haywards Heath and Glasgow.
Our team’s insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker. Our long-standing relationships are testament to the quality of our service.
Our culture is what defines us as an organisation and has been built around our 5 core values.
We pride ourselves in providing a positive working environment where we can work together towards our success. We understand that our success as a business depends on the success of our people, and that is why we have established an environment where all of our employees feel valued and able to perform at their best.

JOB PURPOSE

Role involves being responsible for handling and progressing the recovery of uninsured and insurer losses arising from road traffic accidents.

KEY DUTIES & RESPONSIBILITIES

• Handling emails and phone calls in a professional manner.
• Handling ULR cases assisting clients in recovering losses such as their motor policy excess following a road traffic accident.
• Completing administrative duties: photocopying/scanning, sorting, filing & paperwork archiving.
• Ensuring departmental data is kept up to date and accurate.
• Managing enquiries and following up on actions.
• Completing data entry tasks ensuring departmental systems are kept up to date.