Trainer

at  LoanDepot

Position Summary:
Responsible for the development and implementation of the new hire training program for all Joint Venture Channel Sales Professionals. Training sessions include but are not limited to: company policies (loanDepot and JV Business Channel), product guidelines, department policies & procedures and POS systems training. Assists Human Resources and Talent Acquisition Teams with the on-boarding of all new and internal transfer Sales Professionals.

Responsibilities:

• Manages the planning and development process as it relates to the on-boarding and training of new sales professionals and the on-going training of existing sales professionals (client-facing systems, websites, webinars, in-class sessions, automation).
• Develops and provides content for use in the development of instructor-led training (ILT) and web-based training (WBT) curriculum.
• Reviews and updates training curriculum including reference tools, practice exercises and skill assessments utilizing a variety of formats.
• Identifies and pursues the development or integration of new tools, features, and enhancements that support the overall training strategy of the company.
• Collaborates with loanDepot and Joint Venture Channel sales leadership, loanDepot production and department leadership to define and identify training requirements (features and functionality).
• Develops and manages training timelines; reports results and provides feedback to loanDepot and Joint Venture Channel sales leadership.
• Develops a process to monitor the participation in and success rate of all sales professionals and testing procedures to ensure smooth and timely introduction of training related product version releases.

Requirements:

• High School Degree or equivalent preferred and a minimum of three (3) + years of recent training experience.
• Experience in and proven ability to develop training strategies and implementation plans required.
• Successful project management experience required.
• Experience in the Mortgage industry preferred.

Why work for #teamloanDepot:

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation’s second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life’s most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this roles is between $62,000 to $92,000. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Manages the planning and development process as it relates to the on-boarding and training of new sales professionals and the on-going training of existing sales professionals (client-facing systems, websites, webinars, in-class sessions, automation).
• Develops and provides content for use in the development of instructor-led training (ILT) and web-based training (WBT) curriculum.
• Reviews and updates training curriculum including reference tools, practice exercises and skill assessments utilizing a variety of formats.
• Identifies and pursues the development or integration of new tools, features, and enhancements that support the overall training strategy of the company.
• Collaborates with loanDepot and Joint Venture Channel sales leadership, loanDepot production and department leadership to define and identify training requirements (features and functionality).
• Develops and manages training timelines; reports results and provides feedback to loanDepot and Joint Venture Channel sales leadership.
• Develops a process to monitor the participation in and success rate of all sales professionals and testing procedures to ensure smooth and timely introduction of training related product version releases