Training and Development Designer

at  Fresh Thyme Market

If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we’d like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team!

EDUCATION AND EXPERIENCE

• Bachelor’s degree or 5 years’ experience in retail, grocery is a plus
• 1-2 years of training and development experience is a plus, but not required
• 1-2 years of leadership experience is a plus, but not required
• Advanced in Microsoft Office
• Proficiency in instructional design for designing effective training materials and programs
• Familiarity with LMS, e-learning platforms, and other training-related software

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong verbal and written communication skills for delivering clear and engaging training.
• The ability to analyze data from needs assessments, training feedback, and performance evaluations.
• Ability to manage multiple training projects simultaneously and effectively meet deadlines.
• Flexible, dependable, and self-motivated.
• Work cross-functionally to develop agendas, certificates, tests and to schedule instructors for internal courses and external customer training requests.
• Adapt training methods and materials based on varying learning styles and evolving organizational needs.
• Strong interpersonal skills for mentoring and providing feedback in a constructive manner.
• Innovative thinking to design engaging and effective training programs.
• Strong attention to detail.
• Strong work ethic.
• Ability to travel 50%.

• Oversees the end-to-end design and development of curriculum and training materials tailored to meet the specific needs of the organization and its employees.
• Works closely with the Internal Communications Manager on SOP creation, adoption, and execution of trainings and the overall training calendar.
• Conducts a thorough assessment to identify the learning requirements of different departments and individuals.
• Collaborates with key stakeholders to ensure materials are relevant, necessary, and align with overall business objectives. Updates course curriculum to reflect changes in organizational direction, product offerings, latest trends, technology, and market demands.
• Leads train-the-trainer and training sessions, as appropriate, both in person and virtually.
• Oversees training calendar completion for team members to ensure delivered trainings are completed on time. Maintains accurate records of training activities, attendance, and outcomes. Requires retraining, as necessary.
• Collates, shares and encourages feedback from leaders in ongoing training materials and uses it to improve future training sessions or materials.
• Ensures all training programs comply with industry regulations and standards and are housed in the workforce management system.
• Uses the Learning Management System (LMS) and other available software to streamline training processes.
• Maintains own skills and knowledge through the offered train-the-trainers courses on new/revised curriculum and materials.
• Utilizes analysis of output to ensure all training KPIs trend favorably.
• Other duties as assigned.