Training Coordinator

at  Telus International

Main Responsibilities:

Training Coordination

• Develop and manage training programs and schedules.
• Coordinate with trainers, instructors, or facilitators.
• Handle logistics related to training sessions, such as venue arrangements, equipment setup, and materials preparation.
• Track and manage training records and certifications.

Logistics Management

• Oversee the planning and execution of logistical operations, including transportation, accommodation, and equipment needs.
• Ensure the availability of necessary resources and manage inventory.
• Coordinate with vendors and suppliers to ensure timely delivery of goods and services.
• Troubleshoot any logistical issues that arise and find quick solutions.

Communication

• Act as a liaison between various departments, trainers, and external partners.
• Communicate training schedules, requirements, and updates to all stakeholders.
• Provide support to participants and trainers during the training process.

Administration

• Maintain accurate records of training activities and logistical arrangements.
• Prepare reports and documentation related to training and logistics.
• Assist with the management of training and logistical expenses.

Experience & Qualifications:

Education

• Post-secondary education would be advantageous

Experience

• Minimum of 2-3 years of experience in learning and development, instructional design, or a related field

Competencies & Skills:

• Communication Skills
• Organizational Skills
• Analytical Skills
• Technical Skills
• Ability to lead and engage groups in training sessions, workshops, or seminars (advantageous)
• Ability to address and resolve issues related to training delivery and effectiveness.

Please refer the Job description for details