Training Manager

at  Sodexo

Unit Description:
This role will work a hybrid schedule, the delivery of some training and coaching will be on site while others will be virtual. The Buffalo, NY office offers a modern, collaborative environment with free parking and on-site full-service cafeteria.
If you are looking for a good work/life balance – we’ve got it.
Sodexo is seeking a Training Manager in our Finance Shared Services facility located in Cheektowaga, New York.
The successful candidate will work with the various Accounting related workstreams to create and implement training content and learning experiences for Sodexo employees. This is a new position and there will be a significant amount of interaction with the Sr. Manager of Training & Change Management along with FSS workstream leaders to define and develop training requirements and materials.

QUALIFICATIONS

• Required: 2+ years experience training or coaching others (formally or informally).
• Preferred: Experience working in a financial/accounting function.
• Ability to learn and apply various Learning & Development methodologies.
• Passion for helping others to succeed.
• Tech-savvy; learns new tools quickly.
• Takes ownership, shows initiative, and finds ways to overcome obstacles.
• Comfortable with ambiguity and can flex to the situation.
• Prioritizes work, plans according to timelines, and meets deadlines.
• Analyzes situations and makes decisions with limited to no guidance.
• Has an eye for design (presentations, graphics, etc.) and is creative.
• Strong communication skills, verbal and written.
• Preferred: Bachelor’s degree in Business, Education, Finance, or a related field.
• Proficient using Microsoft Office products.
  Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

• Design and deliver training programs that support business objectives and achieve Finance Shared Services (FSS) & Banking team goals. Programs may include system and operational training, skill/competency development, and training to support projects and initiatives.
• Collaborate with subject matter experts to create instructional materials including job aids, videos, and eLearning courses.
• Build and maintain centralized learning libraries that support on-the-job learning.
• Facilitate informal and formal training courses that engage the learner and produce the desired outcomes; manage and respond to learner needs.
• Design and deliver new hire training for the Segment Support team.
• Facilitate training sessions and activities.
• Provide guidance and support as new hires begin completing real work.
• Continuously update the training program to ensure it remains in-step with job duties, tasks, and skills.
• Evaluate and continuously improve training programs; stay up to date with industry best practices, tools, and technology.
• Assess effectiveness of learning solutions through analysis of feedback data; organize and present findings to key stakeholders. Make content changes and process improvements.