Training Specialist

at  Hercules SLR Inc

ACCOUNTABILITIES

• Works with sales and marketing team to build strategies to grow training business in the local area
• Connects with customers through e-mails, phone and in-person visits to discuss training opportunities and prepares quotes
• Prepares and deliver professional training programs that promote HGC service culture
• Promotes the consistent application of operational standards
• Aids in the utilization of resources through cross training
• Enables the certification of employees
• Ensures customer satisfaction as measured through course evaluations
• Manages the effectiveness of training practices (scheduling, management of training aids and equipment etc.)
• Facilitates increases sales from customers through lead generation and passing leads to sales representatives
• Trains with the latest products that are available
• Stays informed of products and services through training and research
• Remains in contact with suppliers on product development
• Monitors industry trends and needs

REQUIRED KNOWLEDGE AND TRAINING

• Post secondary education – in health and safety or other related field or equivalent experience
• 3-5 years experience in an adult training/learning role
• Prior operating overhead crane and rigging experience is considered an asset
• Strong communication skills written and spoken
• Comfortable training over multiple platforms including in person and virtual
• Strong computer skills, Microsoft Office Suite with an emphasis on Excel
• Strong organizational and time management skills
• Travel through British-Colombia and some to Alberta is required for this role
• Must be legally entitled to work in Canada
  The Hercules Group of Companies is a privately owned Canadian company, headquartered in Dartmouth, Nova Scotia; it is comprised of six distinct companies—Hercules SLR, Spartan Industrial Marine, Stellar Industrial Sales, Wire Rope Industries Atlantic and Atlantic Crane & Material Handling—with Hercules Machining & Millwright Services as a division of Hercules SLR. While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products, and services for securing, lifting and rigging applications
  As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

EXPERIENCE

Required

• 3 year(s): Experience in adult training

EDUCATION

Preferred

• Associate’s degree or better
• High School Diploma or better

SKILLS

Required

• Time Management
• Communication
• Writing Skill

THE ROLE

We are looking for a full time Training Specialist to join our team in Langley, BC to grow and deliver Hercules SLR approved training programs.

We offer a comprehensive compensation and benefits package that includes:

• Personal & Professional Development Opportunities
• Fun & engaging working environment
• Travel expenses are covered by the company (Hotel, gas, milage, etc.)
• Competitive compensation
• Generous RRSP matching program 5% (after one year)
• Full health and dental benefits (shared costs)

PRINCIPLE RESPONSIBILITIES

The Training Specialist will be responsible to facilitate training programs for both external and internal customers. Meets or exceeds training targets by providing and developing world class training to customers consisting of operations associates and external customers. This will be accomplished by creating an environment focused on delivering our training courses, employee engagement and customer retention.