Transfer Agency Manager

at  Alter Domus

ABOUT US

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.
With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.
Find out more about life at Alter Domus at careers.alterdomus.com

JOB DESCRIPTION:

You will be responsible for a portfolio of clients and will work as part of a team to achieve and meet their needs. Specific responsibilities include the following:

• As a manager you will use experience you have acquired in the past as well as excellent organizational skills, sound judgment, the ability to prioritize tasks, and strong personal character to help your team perform and grow. Your team will benefit from your good listening skills, tailored coaching, and planning.
• As the central point of contact for your accounts, capable of identifying and anticipating possible problem areas, you will be able to accurately measure potential risks, and, therefore you will be able to offer suitable solutions to the clients and satisfy their overall needs. You will guarantee all operational aspects of the account and you will be responsible for the transfer agency activity of the client portfolio, resource allocation, coaching and recruitment.
• You will manage the relationships with other service providers in the industry, including auditors, law firms, and banks.
• You will oversee the coordination and validation all work delivered by the team according to the timelines agreed
• You will actively be involved in internal projects (e.g. product development, organizational improvements, technical improvements, invoicing).
• You will supervise junior members of the team in managing subscriptions, redemptions, distributions, transfers, conversions, commitments, investor account and subaccount opening is a prerequisite.
• Client-oriented attitude.

• As a manager you will use experience you have acquired in the past as well as excellent organizational skills, sound judgment, the ability to prioritize tasks, and strong personal character to help your team perform and grow. Your team will benefit from your good listening skills, tailored coaching, and planning.
• As the central point of contact for your accounts, capable of identifying and anticipating possible problem areas, you will be able to accurately measure potential risks, and, therefore you will be able to offer suitable solutions to the clients and satisfy their overall needs. You will guarantee all operational aspects of the account and you will be responsible for the transfer agency activity of the client portfolio, resource allocation, coaching and recruitment.
• You will manage the relationships with other service providers in the industry, including auditors, law firms, and banks.
• You will oversee the coordination and validation all work delivered by the team according to the timelines agreed
• You will actively be involved in internal projects (e.g. product development, organizational improvements, technical improvements, invoicing).
• You will supervise junior members of the team in managing subscriptions, redemptions, distributions, transfers, conversions, commitments, investor account and subaccount opening is a prerequisite.
• Client-oriented attitude