Transfer Agent - Dealing Settlements & Reconciliation, Associate

at  State Street Corporation

WHAT WE DO.

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

YOUR ROLE

We are looking for a Transfer Agent, Settlements & Reconciliation, Associate 2, to join our Settlements & Reconciliation team. You will be the focal point for the day-to-day administration of the daily S&R operations with the responsibility of performing account reconciliations efficiently, timely and accurately. Furthermore, additional tasks such as Source of Fund verification, internal and external reporting, investigations, capstock payment and claim management.

YOUR RESPONSIBILITIES

• Ensure that procedures and controls are in place and are fully understood.
• Monitor and ensures the accuracy and quality of the daily reconciliations and investigations on the different collection account reconciliations. Review aged exceptions on a daily basis. Effectively analyses root cause and responsible parties involved to consider appropriate actions to be taken for a timely resolution.
• Respond to enquiries from different counterparties (e.g. internal departments, external client enquiries, and corresponding banks). Ensures that all enquiries are followed and resolved accurately in a timely manner.
• Ensure that payments are processed in a timely fashion.Ensure that claims investigations/
• up are performed accurately and that claims are sent as per defined timelines.