Transformation Delivery Senior Manager

at  Alter Domus

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We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.
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Reporting to the Head of Operations Transformation, the Transformation Delivery Lead is responsible for the design, initiation and delivery of strategic transformation initiatives and programs of change across AD’s COO division and wider group functions. Key accountabilities will include delivering transformation initiatives to plan, budget, agreed quality and governance standards.

• This role is key in driving superior and measurable improvements in business outcomes for AD and clients to support the ambitious growth objectives of the firm. Specifically, you will:
• Be the dedicated project delivery lead for Alter Domus’ client service delivery and client service operations transformation portfolio – you will define and deliver against specific KPIs related to the portfolio, driving value-based outcomes to enable continued operational strength and global scale.
• Collaborate with senior leadership to ensure that transformation projects and initiatives align with AD’s strategic goals and objectives.
• Establish and maintain robust project governance frameworks, policies, and procedures to ensure consistent and effective project delivery across multiple diverse, and sometimes competing, projects and workstreams.
• Manage transformation implementation plans and resources across geographical areas and lines of business.
• Contribute to the design, roll-out and governance of digital transformation, technology and product solutions.
• Develop and lead a framework and approach to identifying, prioritizing and delivery of continuous improvement initiatives.
• Participate in formulating and setting strategic direction for process, organization and operating models across businesses, products, functions and locations
• Oversee operational readiness for new programs and program enhancements ensuring end-to-end operational impacts are assessed, requirements defined, operations documentation completed (e.g., process flows, policies, and procedures), training conducted, communications delivered, and ongoing operations support established.
• Deliver sustainable and lasting positive impacts of change.
• Build and maintain strong relationships with key stakeholders across the business, ensuring effective communication and engagement throughout transformation, project and change lifecycles.
• Use negotiation and influencing skills to build consensus amongst diverse stakeholder groups.
• Maintain a relentless focus on cost and budget discipline, driving a culture of accountability.
• Be responsible for driving change when necessary, delivering communications and directions to the team and supporting the development and engagement of employees at all levels.