Transformation Lead - Party Data Management

at  Allianz Australia

TRANSFORMATION LEAD (PARTY DATA MANAGEMENT) | ENTERPRISE TRANSFORMATION | SYDNEY (FLEXIBLE)

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
Reporting into the Head of Transformation - Sales, we are recruiting for a Transformation Lead (Party Data Management) to support the Enterprise Transformation team.

• Providing support to define the business requirements across the end-to-end value chain to deliver improved outcomes for customers, employees, our partners, and Allianz, ensuring that new products, processes, and functionalities are successfully implemented and embedded within the organization.
• Leading and driving product improvement opportunities to deliver improved outcomes for customer experience, front-line experience, and business efficiency and effectiveness.
• Leading engagement with the business unit representatives in program initiation, governance, development, deployment, and building strong stakeholder relationships.
• Challenging the status quo to ensure the program delivers a target customer experience model that can be leveraged across all channels.
• Supporting the delivery of programs and projects on time and on budget.
• Ensuring compliance with AAL project governance structures and other application internal and external risk. Audit and compliance frameworks.