Transformation Programme Manager (Legacy CRM)

at  Cancer Research UK

AT CANCER RESEARCH UK, WE EXIST TO BEAT CANCER.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
Cancer Research UK has a vision to bring about a world where everybody can lead longer, better lives, free from the fear of cancer. However, to achieve our mission and grow our funding, we must build even greater momentum and urgency around our cause, and engage and inspire millions of people in deeper, more meaningful ways to join our mission. Therefore, we have created a long-term Engage Strategy and designed a bold transformation programme which aims to better harness data and digital marketing technology to deliver more relevant, trusted, and frictionless experiences for our audiences (and in turn drive growth).
We’re searching for a Programme Manager to manage and lead one of the crucial workstreams of our Engage Transformation Programme: decommissioning our legacy CRM, Siebel. You will play a leading role in ensuring Cancer Research UK‘s culture embraces this change, optimises resources, and implements effective processes and governance to decomission Siebel. You will collaborate closely with external partners, senior stakeholders, and both technology and marketing teams; while managing dependencies across the Siebel workstream and cross-collaborating with other programme managers overseeing other Engage workstreams (e.g., Salesforce Implementation) to deliver this ambitious change programme.
By the end of the programme, your legacy will be to have successfully decommissioned a large, complex legacy system and delivered the largest change programme in the history of the UK charity sector. If you are a Programme Manager who has decommissioned or transformed legacy CRM, ERP, and/ or data platforms in large organisations, and you’re looking for a purpose-driven and autonomous role, we’d love for you to join our mission.

WHAT SKILLS WILL I NEED?

• Experienced Programme Manager who has delivered change programmes to decommission or transform legacy CRM, ERP, and/ or data platforms in large organisations.
• Siebel experience would be advantageous but is not essential meaning we welcome applicants without this experience.
• Has helped to shape culture, build teams, and lead others through change in line with Cancer Research UK’s leadership behaviours .
• A proven track record of successfully managing the whole programme lifecycle (including setup, delivery, and transition to business-as-usual).
• Has created, presented, and managed business cases (including benefits identification and management).
• Experience with programme delivery and change management methodologies in a matrix environment with significant interdependencies, including:
• Creating and managing governance.
• Planning and managing delivery.
• Resource capacity management.
• Has managed budgets of over £1m+ (including external suppliers) with a focus on affordability and effective ways of working.
• Has built credible and collaborative technical and non-technical stakeholder relationships with experience negotiating and influencing at all levels (including leadership) and clear communication.
• Demonstrable ability to identify, report on, manage, and mitigate against risks in a calm and logical manner.
  Our organisation values are designed to guide all that we do.
  Bold: Act with ambition, courage and determination
  Credible: Act with rigour and professionalism
  Human: Act to have a positive impact on people
  Together: Act inclusively and collaboratively
  We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
  If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.

Please refer the Job description for details