Transformation Project Manager

at  University Hospitals of Derby and Burton NHS Foundation Trust

Project management Project manage improvement work, including supporting services to set up project governance structures, produce project plans, set KPIs, produce risk and issue logs and develop communications strategies. Advise on project management methodologies. Participate as an active member of project groups in an improvement capacity, performing delegated tasks on time and to a high standard. Support services to develop benefits profiles for projects that are robust and lead to measurement of meaningful benefits for the organisation.
Service improvement 1. Utilise the principles and tools of the Improvement Practice to support delivery of projects. 2. Within the Right People Programme, work in partnership with the Improvement Practice Team to embed culture of continuous improvement and learning throughout the organisation, realising quality, performance and financial benefits, and ensuring that sustainable change is embedded into everyday operational business.
3. Use leadership, coaching and personal skills to motivate and inspire staff to drive service improvements from within their own teams. 4. Support services to produce measurable improvements in quality, efficiency, cost and profitability.
5. Scope out potential improvement projects with key stakeholders, including the use of shadowing, interviews and high-level data analysis. 6. Perform analyses of stakeholders and readiness for change and adapt approach accordingly.
7. Present back findings and recommendations to customers in a way that is clear and appropriate to the audience. This may involve presenting information that is highly contentious and sensitive, for example, workforce productivity, capability, patient safety, team performance or customer satisfaction. 8.
Fully utilise service improvement tools and techniques to apply to the redesign of services. 9. Use communication and negotiation skills to overcome resistance to change and ensure that wherever possible, a win-win situation is achieved. Facilitation Facilitate teams to work together to improve their own performance, for example, helping them to set a rationale, vision and plan to achieve performance improvements.
Influence, coach and guide managers of teams to ensure maximum benefit from service redesign work. Plan and deliver bespoke facilitation sessions to fit customer needs, taking into account any anticipated barriers to success. Provide service improvement facilitation and training to a range of multi- disciplinary groups as appropriate. Contribute to the continued development of service improvement knowledge and skills across the Trust.
Data capture, analysis and presentation Support services to collect and analyse baseline measures of performance and ongoing progress. Data may be quantitative or qualitative and will be complex in nature. For example, costing, profitability, workforce productivity, waiting times, behaviours, customer satisfaction, capacity and demand, variation, pathway duration, clinical outcomes and complaints. Utilise current Trust information to support with improvement work, liaising closely with the Performance and Informatics teams in the Trust.
Where data is not already available, design bespoke data collection systems to collect meaningful data to support improvements. Data may be quantitative or qualitative. Tracking and monitoring benefits and providing updates to the appropriate meetings. Other duties Facilitate networking and sharing of best practice across the organisation.
Work with external consultancy as required. Develop links to external improvement resources and disseminate learning to the wider trust. Attend local and national improvement events to present and share learning as required. Take on ad hoc work as required

Please refer the Job description for details