Transit Peace Officer - Women and Gender-Diverse People

at  City of Edmonton

ASSETS:

• Certification in effective communication programs such as verbal judo or tactical communications
• Strategic De-escalation program
• Experience working or volunteering in your community or with racialized people and other equity seeking groups
• Experience working with Indigenous communities
• Knowledge or training in harm reduction, anti-racism, Indigenous awareness and GBA+
• Knowledge of another language

SKILLS REQUIRED FOR SUCCESS:

• Skilled in exercising tact, sound judgment and firmness in dealing with difficult situations and with the public
• Knowledge of powers of arrest, applicable policies, bylaws, acts, legislation
• Knowledge and awareness of the Edmonton Transit System
• Demonstrated understanding of Diversity, Inclusion and Reconciliation principles
• Demonstrated ability to communicate inclusively and respectfully with diverse community members
• Ability to use current computer software such as Google Suite, Posse, CAD, Microsoft Office
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion

Qualifications:

• Grade 12 and completion of a recognized diploma in police studies, security, criminology, sociology, or related field and a minimum of three (3) years of strong customer service or diverse law enforcement experience; - OR-
• Completion of Grade 12 and a minimum of 5 years of enforcement experience in a diverse security or law enforcement environment; -OR-
• Two years experience as a Community Peace Officer level 1 in Alberta or a serving Police Officer from a recognized policing or law enforcement environment in Canada, within the past five (5) year

• Respond to security emergencies, incidents and general complaints occuring at Edmonton Transit facilities or on Edmonton Transit property
• Conduct routine preventative patrols on Edmonton Transit property to ensure security and safety of patrons, promptly report any potential or actual risks or losses
• Address customer service needs by providing transit information (fares, stop locations, etc.), responding to injury reports within transit facilities, and assisting passengers requiring support
• Foster and maintain respectful relationships with Edmonton’s diverse communities, acting as a positive ambassador for the City of Edmonton
• Exercise discretionary law enforcement powers as granted under federal and provincial legislation and municipal bylaws
• Collaborate with security professionals, other Peace Officer groups, and the Edmonton Police Service to enhance safety and security within the Edmonton Transit System
• Support Transit Operations with safe and efficient fare enforcement
• Collect information and evidence to support court proceedings, insurance claims, and Security and Risk Management activities. Provide testimony or evidence in court when necessary
• Prepare comprehensive letters and reports, develop and implement special events, and conduct media interviews and public presentations
• Perform other duties as required
  To learn more, visit our website: edmonton.ca/EnforcementOfficers

Qualifications:

• Grade 12 and completion of a recognized diploma in police studies, security, criminology, sociology, or related field and a minimum of three (3) years of strong customer service or diverse law enforcement experience; - OR-
• Completion of Grade 12 and a minimum of 5 years of enforcement experience in a diverse security or law enforcement environment; -OR-
• Two years experience as a Community Peace Officer level 1 in Alberta or a serving Police Officer from a recognized policing or law enforcement environment in Canada, within the past five (5) years