Transition and New Placement Officer

at  Prosperity Care Wellbeing LTD

WHY PROSPERITY CARE AND WELLBEING?

Prosperity Care and Wellbeing is a dynamic and innovative provider looking at the 8 principles of wellbeing for health, social care and wellbeing services based in the centre of Gloucester.
Everyone wants a purposeful job - to do something meaningful. At Prosperity Care & Wellbeing, we can give you that. You will have the opportunity to develop your career and experience personal growth and fulfilment as well as being integral in developing the culture of the business.
We are seeking the best, and in return we offer a good work/life balance, and genuine opportunities to further your career.
What will the Transition and New Placement Officer role look like for you?
The role of Transition and New Placement Officer is to support the Business Development Manager in driving growth and development for Prosperity Care and Wellbeing. As a key member of the team, you will support in various aspects of business development, including conducting assessments, overseeing transitions, property acquisition and management, liaising with family members, health professionals, and stakeholders, and ensuring all placement voids are filled efficiently. The role is crucial in maintaining the high standards of care and support we provide to the people we support.

Alongside this you will be responsible for the following:

• Identify and pursue new business leads, partnerships, and opportunities to expand the company’s client base.
• Assist in conducting thorough assessments of potential clients to determine their suitability for the potential service highlighted.
• Support the transition of individuals into supported living arrangements, ensuring smooth and efficient processes.
• Coordinate with internal teams and external partners to manage the logistics of transitions, focusing on maintaining continuity and quality of care.
• Assist in identifying and acquiring suitable properties for supported living services.
• Act as a point of contact for family members, health professionals, and other stakeholders.
• Facilitate communication and collaboration to ensure the best outcomes for the people we support, prioritising their care and wellbeing.
• Maintain an up-to-date database of potential clients and vacancies, ensuring that each placement matches the care requirements of the individual.
• Gather and compile detailed information and reports to support decision making processes, ensuring all care needs are fully understood and met.
• Support in the bid and tender writing process, ensuring the submission of high-quality and competitive proposals.
• Support in producing financial plans, budgets, and forecasts to ensure effective resource allocation and financial sustainability.
• Support the mobilisation of new services, ensuring a smooth and efficient launch while maintaining compliance with regulatory standards.
• Support the housing provision, coordinating with property management teams to ensure adequate housing for individuals in our care.
• Build and nurture relationships with key stakeholders, including local authorities, healthcare professionals, and community organisations.
• Monitor and evaluate business performance, generating regular reports and insights to guide continuous improvement efforts.
• Work with the rota lead and registered manager to ensure strong and consistent staffing levels across services, particularly during mobilisations.
• Collaborate with the Learning and Development department to identify training and development needs for the business development team and other relevant staff.
• Provide administrative support, including scheduling meetings, preparing documents, and managing correspondence.
• Assist in the preparation of reports and presentations as needed.
• Conduct market research and liaise with estate agents and property owners to ensure properties meet the specific needs of our clients.
• Conduct professional meetings with stakeholders, presenting information clearly and confidently to ensure all parties are well-informed and aligned.
• Work closely with the Head of Business Development to ensure all placement voids are promptly filled.
• Attend Training and Development Programs
• Stay up to date with the latest trends and best practices in regulatory guidance.
• Attend training and development programs, workshops, participating in webinars, or pursuing relevant certifications.

What we are looking for in the Transition and New Placement Officer role:
cliché – however we really are looking for people who care! We believe the qualities of a great Support Team are, being empathetic, supportive, resilient, respectful, and courageous and that is all you will need to succeed within this role.

Due to the nature of this role, you will need to have/be:

• Proven experience in a similar role within the care sector.
• Strong understanding of CQC regulations and care standards.
• Strategic thinker with the ability to analyse data, identify trends, and make informed decisions.
• Strong financial acumen and experience in budget management.
• Proficiency in Microsoft Office Suite and CRM software.
• Empathy and a genuine desire to support individuals with special needs.
• High attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong ethical standards and a commitment to confidentiality.
• Professional demeanour with the ability to conduct meetings with stakeholders effectively and confidently.
• Commitment to maintaining and enhancing the quality of care provided to clients.

What we offer? As well as the job satisfaction we hope you will experience; you will receive a competitive rate of pay and have access to a wide range of rewards and benefits.

• Enhanced DBS provided.
• A full and comprehensive in-house induction and ongoing training.
• 28 days holiday (including bank holidays) increasing to 35 days with long service T&C’s*
• Birthday gift.
• Early pay (you can access funds as you earn)
• Pension Scheme.
• Blue light card to receive discounts on goods and events.
• Flexible working.
• Employee wellbeing scheme.
• Free parking within Gloucestershire.
• A great culture (don’t just take our word for it, check out our reviews)
• Opportunity to work for the company voted BEST PLACE TO WORK 2022
• T&C’s apply based on contract

If you would like to know more about this position, please email your CV to jobs@prosperitycare.co.uk

Alongside this you will be responsible for the following:

• Identify and pursue new business leads, partnerships, and opportunities to expand the company’s client base.
• Assist in conducting thorough assessments of potential clients to determine their suitability for the potential service highlighted.
• Support the transition of individuals into supported living arrangements, ensuring smooth and efficient processes.
• Coordinate with internal teams and external partners to manage the logistics of transitions, focusing on maintaining continuity and quality of care.
• Assist in identifying and acquiring suitable properties for supported living services.
• Act as a point of contact for family members, health professionals, and other stakeholders.
• Facilitate communication and collaboration to ensure the best outcomes for the people we support, prioritising their care and wellbeing.
• Maintain an up-to-date database of potential clients and vacancies, ensuring that each placement matches the care requirements of the individual.
• Gather and compile detailed information and reports to support decision making processes, ensuring all care needs are fully understood and met.
• Support in the bid and tender writing process, ensuring the submission of high-quality and competitive proposals.
• Support in producing financial plans, budgets, and forecasts to ensure effective resource allocation and financial sustainability.
• Support the mobilisation of new services, ensuring a smooth and efficient launch while maintaining compliance with regulatory standards.
• Support the housing provision, coordinating with property management teams to ensure adequate housing for individuals in our care.
• Build and nurture relationships with key stakeholders, including local authorities, healthcare professionals, and community organisations.
• Monitor and evaluate business performance, generating regular reports and insights to guide continuous improvement efforts.
• Work with the rota lead and registered manager to ensure strong and consistent staffing levels across services, particularly during mobilisations.
• Collaborate with the Learning and Development department to identify training and development needs for the business development team and other relevant staff.
• Provide administrative support, including scheduling meetings, preparing documents, and managing correspondence.
• Assist in the preparation of reports and presentations as needed.
• Conduct market research and liaise with estate agents and property owners to ensure properties meet the specific needs of our clients.
• Conduct professional meetings with stakeholders, presenting information clearly and confidently to ensure all parties are well-informed and aligned.
• Work closely with the Head of Business Development to ensure all placement voids are promptly filled.
• Attend Training and Development Programs
• Stay up to date with the latest trends and best practices in regulatory guidance.
• Attend training and development programs, workshops, participating in webinars, or pursuing relevant certifications

Due to the nature of this role, you will need to have/be:

• Proven experience in a similar role within the care sector.
• Strong understanding of CQC regulations and care standards.
• Strategic thinker with the ability to analyse data, identify trends, and make informed decisions.
• Strong financial acumen and experience in budget management.
• Proficiency in Microsoft Office Suite and CRM software.
• Empathy and a genuine desire to support individuals with special needs.
• High attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong ethical standards and a commitment to confidentiality.
• Professional demeanour with the ability to conduct meetings with stakeholders effectively and confidently.
• Commitment to maintaining and enhancing the quality of care provided to clients