Transition Lead

at  PwC

JOB DESCRIPTION & SUMMARY

PwC Overview:
At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services
PwC Middle East Overview:
Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond
Corporate Culture & Working Environment:
Our culture is one of inclusivity and care, where we respect each other and our differences. It’s one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table
As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events
Line of Service and Overview:
Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems
Job Summary :
The Transition Lead will oversee the successful transition of services, ensuring a seamless handover of operations across Finance & Accounting, HR Services, and Contracts & Procurement. This role requires a professional with 12+ years of experience in shared services, BPO, managed services, corporate services, managing transitions, including planning, project monitoring, risk management, and change management to align stakeholders and ensure smooth execution.

TRAINING & KNOWLEDGE TRANSFER:

• Develop and implement a Training & KT Plan , ensuring day-wise training with SMEs and delivery teams.
• Monitor process documentation via the DTP Plan and implement a Certification Plan to assess readiness.

PREFERRED SKILLS & COMPETENCIES:

• Managing complex transitions, ideally in outsourcing or managed services.
• Strong project management, risk management, and change management skills.
• Excellent communication and stakeholder management abilities.
• Experience in developing training and documentation strategies.
• Previous experience in Finance & Accounting, HR Services, or Contracts & Procurement transitions.
• Familiarity with large-scale transformation projects and managing multiple stakeholders.
• Strategic mindset
• Stakeholder management
• Ability to influence
• Communicate with impact
• Project management
• Results driven
• Operational excellence

MINIMUM YEARS EXPERIENCE REQUIRED

• 12+ years of professional work experience

OPTIONAL SKILLS

Desired Languages (If blank, desired languages not specified)

TRAVEL REQUIREMENTS

Up to 40%