Transport Manager

at  Mawdsleys

ROLE OVERVIEW

Mawdsleys is a leading pharmaceutical logistics and transportation company dedicated to providing an excellent service to our clients. With a fleet of state-of-the-art temperature-controlled vehicles, and a commitment to compliance excellence, we are looking for a dynamic and experienced Transport Manager to join our team. The Transport Manager will be responsible for overseeing the day-to-day operations of our HGV & LCV fleet, ensuring compliance with all relevant regulations, and optimising efficiency and safety. The ideal candidate will have a strong background in transport management, and a proven track record of successfully managing a team.

DUTIES & RESPONSIBILITIES

• Fleet management – oversee the maintenance, scheduling, and operation of the fleet;
• Regulatory compliance – ensure all activities comply with transportation laws and regulations, including DVSA, MHRA & health and safety standards;
• Team leadership – manage and motivate a team of drivers, schedulers and support staff;
• Budget management – manage the transport department budget, including cost control;
• Customer service – maintain high levels of customer satisfaction through effective service delivery and problem resolution;
• Reporting – prepare regular reports on transport operations, including performance metrics and key performance indicators (KPIs);
• Ensure that operations are carried out in adherence to Good Distribution Practice (GDP) principles;
• Direct the operations team in the safe movement of pharmaceuticals throughout the supply chain from goods receipt to final mile delivery;
• Promote patient safety in-line with the guidance and advice provided by quality team and controlled by the business quality management system. Ensuring that business-agreed processes are followed and standards adhered to;
• Champion Health & Safety in all aspects of the operations, ensuring that the companies’ zero-accident culture is promoted and worked to;
• Align with all MHRA regulation/company SOP’s to safeguard product integrity and cool-chain stipulations;
• Manage warehouse colleagues to deliver operational and customer-service excellence;
• Support the ML commercial team in their quest to grow the business;
• Encourage open communication. Express thoughts clearly, accurately and precisely, both verbally and in writing;
• React appropriately while listening and understanding the views of others. Help others see a different point of view;
• Provide a service to customers that meet the targets of the business in regards to order fill, delivery on-time and professional customer service;
• Be involved and lead, if relevant, any projects that are required to support the business strategy;
• Ensure that holidays, absence and company policies are adhered to on a daily basis.