Transport Operations Manager

at  Ocado Group

ABOUT US

At Ocado Logistics, our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

WE’RE IN IT TOGETHER, WE ARE PROUD OF WHAT WE DO, WE CAN BE EVEN BETTER

Ocado is an equal opportunities employer and it takes its obligations under the Equality Act 2010 and Rehabilitation of Offenders Act 1974 very seriously. We treat all our employees fairly and equally, regardless of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, pregnancy and maternity, trade union membership or offending background, or the fact that they are a part-time worker or a fixed-term employee. Our employees and applicants for employment shall not be disadvantaged by any policies or conditions of service which cannot be justified as necessary for operational purposes.
Closing Date: 00:00 on Thursday 31st October 2024 - Due to the fast paced nature of our business, this vacancy may close sooner.

It takes a lot of busy people to ensure all our customer online orders are delivered, to help make this happen we are looking for proactive, energetic and enthusiastic Transport Operations Managers to work on at our spoke in Wimbledon; London.
Reporting to the Senior Operations Manager for Service Delivery, the Operations Manager is responsible for the successful running and operation of the spoke. The operations manager should ensure that our employees follow safe practices, work in a safe environment and that our customers receive outstanding, consistent and industry leading service. You will achieve this by demonstrating visible leadership, driving employee engagement, efficiency and safety, whilst also advancing continuous improvement across all areas of the spoke. You will be set personal objectives and will be responsible for the performance of your Team Managers to meet demanding targets as well as ensuring that deadlines and KPIs are met. This will then allow the spoke to maximise operational performance and efficiency, and ensure that high standards are achieved in process compliance and risk management. Duties will also include managing your team’s resource level, and preparing and justify budgets and plans against expected volumes.