Transport Planner- Dublin/Frankfurt/Amsterdam/London

at  ATC Computer Transport Logistics

ATC is a European logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the
critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Since being
established in 1979, we have continued to lead our dedicated teams across Europe to build strong relationships with our
clients.
Our mission is to deliver and install Europe’s data centres with precision and care. We achieve this by focusing on our team
and our services:
Our Team – Powered by people to keep data centres moving safely and securely.
We recognise that our greatest strength is our staff, which is why we promote a culture of personal development and
professional training, both internally and from leading industry bodies.
Our Services – We provide a range of specialised services tailored to the individual needs and demands of each client,
their equipment, and their data centre infrastructure.
From managing specialised computer transport, and IT relocation services, to logistics and planning, and data centre
commissioning and decommissioning; we adapt our 40+ years of expertise to every situation.
ATC operates in a dynamic global market where clients demand a service that is right first time, every time; we are
recruiting motivated and driven people to work in a company that is Driving Forward.

THIS ROLE

The position of Transport Planner will work as part of a team which plans, books, monitors and reports on transport routes
across Europe, The UK, and Ireland; the role will also involve designated accounts with primary responsibility.
The ideal candidate will be able to perform administrative tasks efficiently and to a high standard, in accordance with
standard operating procedures. The successful candidate will ensure all queries and requests are dealt with promptly and
professionally. S/he will be responsible for the preparation of documentation, maintaining files and completing financial
transactions.

ROLE REQUIREMENTS & RESPONSIBILITIES

• Plan shipments and routes to ensure effective use of resources while meeting our SLA with clients.
• Ensure compliance with EU working time directive and relevant road safety regulations.
• Ensure active monitoring of all shipments in-transit, providing updates to colleagues and customers.
• Ensure all Microsoft milestones are updated as per our SLA.
• Liaise with sub-contractors, overseas offices, and staff to ensure schedules and SLAs are met.
• Liaise with clients, ATC operations, and field teams to ensure service levels are maintained.
• Work closely with clients’ supply chain functions to ensure schedules are met and accurately reported.
• Respond to changing customer demands seamlessly.
• Be responsible for communicating with customers and understanding customer requirements.
• Ensure proofs of delivery / activity are actively managed.
• Plan vehicles and trailer maintenance schedule.
• Planning workloads & reloading for drivers and vehicles ensuring minimal empty running of vehicles.
• Working as part of a planning team with cross-training for colleagues.
• Liaising with accounts team to ensure accurate billing.
• Ensure all trackers (FB & L15) are updated in an accurate and timely manner.
• Ensure all customers emails and requests are acknowledged in a timely manner.
• Ensure all booking emails are implemented in accordance with Customer Communications SOP.
• Ensure all steps in checklists are followed and completed.
• Ensure all jobs are fully closed out on internal system (Stratum).
• Any other duties that may be assigned from time-to-time in line with your skills and competencies.
  Ability to be flexible in respect of work standards and demands. Capable of working under pressure and to strict deadlines.
  Proven ability to complete tasks. Resilient and able to deal with changing priorities.