Transportation Operations Technologist

at  Niagara Region

ABOUT US

Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.
At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.
We welcome all applicants! For more information about diversity, equity, and inclusion at Niagara Region, Diversity, Equity and Inclusion - Niagara Region, Ontario or email related questions to diversity@niagararegion.ca. To send input on reducing barriers in the current hiring process, please email myhr@niagararegion.ca
For the Region’s full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

DON’T HAVE EVERY QUALIFICATION?

You may be hesitant to apply if you do not have every qualification listed in the posting. While specific qualifications are important for certain roles, we invite individuals from diverse backgrounds and varying levels of experience and education to apply. Our recruiters will evaluate your suitability for the role.
Please note that for unionized roles, we must follow collective agreement requirements. However, we encourage all interested candidates to submit their applications. We believe success in a role can extend beyond meeting every single requirement.

JOB SUMMARY

Salary Pending Review
Reporting to the Project Manager, Transportation Operations, the Transportation Operations Technologist is responsible for providing technical and planning support for transportation operations and maintenance programs and projects, ensuring effective operations, regulatory compliance, and best practices. This role is responsible for development, administration and implementation of various operations and maintenance contracts, ensuring compliance with specifications, legislation, and municipal policies. The Technologist conducts data analysis and reporting to inform decision-making and recommend improvements for asset maintenance programs and projects, and operational planning requirements.

EDUCATION

• Post-secondary diploma in Civil, Construction or Environmental Engineering Technology or a related discipline.
• Completion of the Drainage Superintendent Course or equivalent, through a post-secondary institution or industry association, is preferred.
• An equivalent combination of education, experience and qualifications may be considered.

KNOWLEDGE

• 5 years of experience in civil, construction, or environmental related engineering, road and storm water operations and maintenance, and/or contract management.
• Experience in winter control operations is an asset.
• Experience with GIS and related applications such as Field Maps, Quick Capture, etc. would be an asset.
• Experience with a computerized maintenance management systems (CMMS i.e. Cityworks) is an asset.
• Experience with GPS/AVL applications would be an asset.
• Working knowledge of the Region’s road design guidelines, Minimum Maintenance Standards O. Reg. 239/02, Ontario Provincial Standards (OPS), MTO Geometric Design Standards, MTO Roadside Safety Manual, TAC Geometric Design Guidelines, Ontario Traffic Manual (Book 7 – Temporary Conditions), Niagara Peninsula Standard Contract Document (NPSCD), and all applicable legislation and regulations (Occupational Health & Safety Act, Highway Traffic Act, Municipal Act, etc.), and applicable contract law.
• Knowledge of business intelligence software, programs and principles such as Power BI is preferred.
• Sound knowledge of road maintenance operations, including stormwater collection systems is preferred.
• Advanced knowledge, experience and skills in Microsoft Office Suite programs (Word, Excel, PowerPoint, Access, Project and Outlook) is required.
• Must currently be certified or become certified within 12 months of hire as a Certified Engineering Technologist (C.E.T.), Certified Technician or Certified Engineering Technician (C.Tech), or Applied Science Technologist (A.Sc.T.) designation from the Ontario Association of Certified Engineering Technicians and Technologist (OACETT).
• Project Management Professional (PMP) certification is preferred.

ADMINISTERS THE IMPLEMENTATION OF VARIOUS OPERATIONS AND MAINTENANCE CONTRACTS (E.G. WINTER CONTROL SERVICES, STREET SWEEPING, CATCH BASIN MAINTENANCE, TREE REMOVAL AND PLANTING ETC.) FOR THE TRANSPORTATION OPERATIONS SECTION, ENSURING COMPLIANCE WITH CONTRACTS SPECIFICATIONS, LEGISLATIVE REQUIREMENTS AND REGIONAL PROGRAMS AND POLICIES. (20% OF TIME)

• Ensures that services are delivered in accordance with contractual requirements and service level expectations, by overseeing contractor performance, ensuring regulatory compliance and permitting requirements and maintaining a consistent contractor monitoring system.
• Prepares and/or assists in the preparation of reports, recommendations and other documents and compiles statistical information related to contract administration.
• Performs financial administration activities, including the preparation of contractor payments, budget tracking and reporting for related expenditures, with a focus on cost management.
• Conducts investigations related to contract compliance, legislative requirements and Regional programs and policies.
• Participates in the development and/or revision of operating policies and procedures, as required by Management, to establish standards and common practices for administering Transportation Operations contracts.
• Helps ensure the safety of contractual staff by reporting violations or unsafe practices.
• Leads monthly and quarterly operations meetings with contractors to review performance indicators and identify/resolve service deficiencies and work failures, while promoting a culture of partnership that is client-centered and service-oriented.
• Escalates contentious contractual issues to Management, as required.
• Conducts occasional site visits to perform field inspections (as necessary).

SPECIAL REQUIREMENTS

• Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons.
• Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values.

Please refer the Job description for details