Travel Consultant

at  MASTER TRAVEL GROUP LIMITED

Employment Location (or multiple Locations): Auckland
Job Title: Travel Consultant
Vacancy number: 2
Employment type: Permanent full time
Minimum guaranteed hours of work per week: 32.5 hours
Maximum hours of work per week: 50 hours
Minimum hourly rate (low salary range): $29.66/hour
Maximum hourly rate (high salary range): $35/hour
Job Description: We are seeking 2 Travel Consultants.
We are looking for 2 Travel Consultants. This job is required to perform duties and responsibilities that include, but are not limited to the following:

Ø Consultation and Itinerary Planning:

• Engage with international and domestic clients (via email, phone, or in person) to understand their travel preferences, interests, and budget.
• Create customised travel itineraries and holiday packages, showcasing the best experiences in Australia and New Zealand, including accommodation, transportation, activities, and tours.
• Advise on local attractions, activities, and cultural experiences to enhance clients’ trips.

Ø Booking and Coordination:

• Handle bookings for accommodations, transport, and guided tours, ensuring seamless coordination with local providers.
• Negotiate rates and services with suppliers to provide cost-effective travel solutions.

Ø Customer Service:

• Act as the primary point of contact for clients before, during, and after their trips, addressing any issues or changes promptly and professionally.
• Provide detailed information on travel requirements such as visas, health and safety protocols, travel insurance, and local regulations.

Ø Market and Promote Travel Packages:

• Develop and promote new inbound tourism packages and experiences that cater to a diverse range of international tourists.
• Support marketing activities, including creating promotional materials, online content, and participating in travel expos or industry events.

Ø Travel Documentation and Administration:

• Manage travel documents, itineraries, and vouchers, ensuring accuracy and timely distribution.
• Maintain updated records of client communications and bookings in the CRM system.

Job requirement: applicant must meet following requirement to apply for this job

• A relevant NZQF Level 4 qualification or higher
• At least three years of relevant experience may substitute for the qualification requirement
• Ability to multitask, prioritise and manage time effectively
• Be a team player but also able to work independently

Application closes on 5pm, 25 September 2024

Please refer the Job description for details