Travel Product & Contracting Manager

at  Inntravel

Inntravel is a widely respected, leading provider of ‘at your own pace’ self-guided walking, cycling and other activity holidays across Europe. This is an exciting time to take on a role with us as we are benefiting from long-term investment to achieve ambitious growth targets, deliver digital transformation projects and retain our place as market leader in the self-guided walking holiday market.
You will be part of our bright future, our mission envisions our holidays serving as catalysts for personal growth, environmental awareness, and fostering meaningful connections with both nature and people. Join us on our journey, creating extraordinary travel experiences for all.

We recognise and celebrate that every employee is an individual. Our commitment to a diverse and inclusive workplace is reflected in the range of benefits we offer, with some of the key highlights being:

• Enjoy 50% discount on holidays across all our brands for you and your family or friends
• Additional annual leave when you choose to swap a plane for a train
• Career pathing and continuous development opportunities
• Opportunity to take a workation for up to 6 weeks per year and work from anywhere in the world
• 2 volunteer days each year to give back to what is important to you
• A well-being resource hub and on site classes; yoga, boxercise, annual Steps challenge, employee assistance programmes, cash back health and dental plan
• Hybrid and home based roles
• Enhanced family leave allowances

This is a hybrid role with a minimum of 2 days per week in our Whitwell-on-the-Hill office. Due to the beautiful remote location, access to your own transport is essential. This is a full-time position, however work life balance is important to us and so we are open to discussion on flexible working patterns (minimum 4 days per week).
Salary: £40,000 - £50,000
About the role:
Being a Product and Contracting Manager is one of the best jobs in the travel industry! This role sits at the heart of the customer proposition and ensures we deliver our strategic goals as a business. It is instrumental in creating the experiential holidays that Inntravel is famous for, and which our customers adore.
This incredibly varied role sits at the heart of the current, and more excitingly, the future customer proposition at Inntravel. From scanning the market for travel, consumer and competitor trends, to getting out on the road to visit destinations and securing best rates and availability for our customers, and ensuring we market our holidays to reflect their beauty - this really is a varied role!
You will assess both existing products and develop new concepts using your well-established industry network of contacts to stay up to date. Using all your insights, knowledge, and commercial awareness you will sit in a team that leads the business on our future strategy through regular planning meetings across Marketing, Commercial, Sales and Operations.

Am I the right person? We are looking for your application to demonstrate:

• Demonstrable management level experience in a proposition development, contracting or commercial role, ideally in travel.
• A thorough understanding of the self-guided holiday market and the ability to draw on market and consumer insights to develop new and existing product.
• A passion for designing commercially feasible product that also delivers an excellent customer experience is essential. You’ll have a keen awareness of this sector of the travel industry, and a ton of ideas on how you can further improve Inntravel’s product portfolio to meet customer needs and capitalise on market trends.
• Experience and confidence in dealing with contract negotiations and maintaining service level agreements with suppliers is essential.
• Collaboration is key to our success and you’ll thrive on working alongside Commercial, Sales, Operations and our Marketing teams.
• Excellent communication skills so that interactions with stakeholders (internal and external) is clear, concise and effective.
• Ability to hit deadlines and manage concurrent tasks.
• You care deeply about the sustainability journey that Inntravel is on, and will be able to work to a 3P bottom line (People, Planet and Profit).
• Able and willing to travel regularly overseas to develop and enhance holidays in any of Inntravel’s destinations is essential.
• Ideally, you’ll be fluent in at least one European language in addition to English.
• Previous experience of working within a tour operator’s Product or Commercial function is desirable.
• Good interpersonal skills with an ability to relate appropriately to suppliers, customers and colleagues.
• Highly positive, creative and self-motivated, but you must be a good team player working to shared objectives.
• Highly flexible, ‘can do’ attitude - able to shift priorities in response to changing business requirements and new opportunities.
• Demonstrate a clear passion for travel (especially in Europe): the outdoors, European culture, traditions and heritage.

We aim to inspire individual discovery and our values will be close to your heart.
Diversity is to be celebrated. Life would be dreary, and change would be slow, if we all thought the same way. We challenge our ideas, each other, and our business partners - always with respect and kindness.
Inntravel is part of Hotelplan Group, a well-established and diverse family of specialist tour operators, with a long tradition of developing and operating market-leading experiences. The family comprises ski, walking and Lapland holidays with Inghams and Santa’s Lapland; adventure travel with Explore; and self-guided holidays with Inntravel. Sustainability and responsible tourism is at the core of everything we do, and should be a passion for everyone employed by the group.
Job Type: Full-time
Pay: £40,000.00-£50,000.00 per yea

Please refer the Job description for details