Travelling Service Manager (E&I Service Specialist) for...

at  Choice HR

ARE YOU THE E&I PROFESSIONAL WE ARE LOOKING FOR, WHO DESIRES THE FREEDOM OF FLEXIBLE WORK AND THE OPPORTUNITY TO TRAVEL AND EXPERIENCE DIVERSE WORK ENVIRONMENTS?

Founded in 2018, SouthE provides high-quality service and commissioning support to customers in the maritime, energy, pulp, paper, and other process industries. We operate in both Finland and the North American markets, and our business is growing at a double-digit percentage annually. Our revenue is expected to exceed one million euros this year, and new clients are driving the need for an even larger team in the future.
We are now looking for a skilled EIA professional with previous experience in process automation and industrial environments to join our team. Approximately 50-70% of your work time will involve travel, mainly focused on North America. The average duration of a work trip is up to 7 days, and during the time between trips, you can enjoy your time off—though you will need to be reachable by email and phone as needed. Even if you are not currently residing in the United States, you should have a Green Card or citizenship—or the ability to obtain them relatively quickly—and be prepared to relocate to the East Coast of the United States.
With us, you will have the opportunity to work globally with significant and major clients while becoming a part of our company’s growth story. SouthE offers the chance to take the next step in your career in an exciting environment where flexibility and high quality are prioritized.
“Our employees describe our work community as knowledgeable, flexible, and positive—a group of energetic people. It’s important to us that work is done with trust and that our clients receive genuinely excellent care!”

JOB DESCRIPTION

As a Travelling Service Manager, your primary responsibility will be in the maritime industry, focusing on cruise and cargo ships. You will manage customer relationships and provide technical support. Additionally, you will work to some extent with companies in the oil, gas, pulp, and paper industries.
In this role, you will independently work on-site at customer projects, diagnosing, repairing, and installing industrial equipment. You will be a vital link between our customers and our team, working closely with the company’s owners and experts. In the long term, you will have the opportunity to build a fascinating future within a growing organization, and we are happy to discuss, for example, an option program as part of engagement and overall compensation.

• Maintain and develop customer relationships.
• Technical troubleshooting, diagnosis, and repair of customer equipment.
• Provide technical support via phone and email.
• Conduct on-site customer training and consulting.
• Perform regular maintenance inspections.
• Ensure compliance with safety standards.
• Prepare reports on completed work.