Treasury Sales Client Officer

at  Bank of America

JOB DESCRIPTION:

Job Title: Treasury Sales Client Officer
Corporate Title: up to Vice President
Location: London

ROLE DESCRIPTION

Global Banking & Markets (GBAM) includes Corporate and Investment Banking, Sales and Trading. The group provides services to middle-market and large corporations, government entities and institutional investors including mergers and acquisition advice, equity and debt capital raising, corporate lending, global transaction services, sales and trading in fixed income, commodities, currency and equities, risk management, research, and liquidity and payments management.
The bank is a recognised leader in Global Payments Solutions offering solutions in International Cash & Liquidity Management, Commercial Card, Trade & Supply Chain Finance and Merchant Services. The Treasury Sales Client Officer (TSCO) are the primary regional sales contact for clients for inbound business booked in EMEA. The book is a large portfolio of clients across different industry segments. As part of the UK Corporate Sales team, reporting to the Head of Treasury Sales Client Officers. The TSCO will be responsible for managing and aggressively growing treasury revenue and profitability across their own portfolio of current & prospective global companies. They will partner with global and regional support partners across the enterprise to present customised working capital & treasury solutions that meet client objectives within the confines of bank appetite.
To be successful in the role, the TSCO must maintain an intense client focus & client partnership to deliver treasury expertise, thought leadership and a broad understanding of bank structure and the operational aspects of Global cash management products and services.

RESPONSIBILITIES

• Manage the day-to-day client relationship, develop existing client relationships across the client organisation from treasury, procurement, and AP/AR
• Drive revenue and profitability growth by identifying new opportunities and supporting clients with both strategic and tactical needs within the region of coverage
• Proactively inform & advise clients of enhancements/improvements in our capabilities and provide regular market update
• Ensure complete alignment in client selection and growth strategy with our Corporate Banking colleagues
• Act as Corporate client Sales liaison with Credit and Risk, Compliance, Product Management, Client Delivery & Service, Implementation, and Operations
• Provide client and market feedback to management and other business partners, including for product development and enhancement
• Portfolio strategy and planning, actively engage in account planning exercises
• Understand client objectives for and effectively match bank resources and capabilities against client requirements to develop business opportunities and identify cross-sell opportunities through account analysis & regular client interaction
• Coordinate service reviews in partnership with Servicing and Fulfillment
• Ensure full observance of and adherence to applicable compliance and other regulatory requirements and guidelines
• Manage pipeline from prospect to mandate and close – across all deal stages for originated deals with regular updates
• Manage additional business requests or modifications to existing client structure
• Ensure active engagement of deals in implementation and drive revenue ramp up for new business won “mandate to close”
• Point of contact for KYC approval and support on refresh where required
• Ensure service and fulfilment related requests/queries are directed to the relevant teams accordingly, responding to all client and partner requests in a timely manner, and keeping stakeholders up-to-date on progress
• Secure mandates and monitor revenue on closed deals to ensure revenue realisation
• Revenue and profitability analysis – manage revenue attrition accordingly & prevent revenue leakage
• Maintain pricing for clients (pricing changes, new services) and ensure all products and services are billed accordingly, while managing client escalations and keeping the internal team informed