Treatment Coordinator

at  House Dental Centre

Treatment Coordinator
Position Summary:
The Treatment coordinator is responsible for finding out patients’ dental needs, and navigating them through treatment options and decision making. This role involves building relationships with patients, understanding their needs, and ensuring they receive the utmost quality of care. The ideal candidate is sales oriented, has excellent communication skills, and is passionate about helping patients achieve their oral health needs. This position is full time with two evenings required per week. Daily training on sales is required.
About House Dental Centre:
Our mission is to transform the smiles of 2000 patients per year while providing the utmost excellence in patient care. Our mission is guided by our core values which informs how we hire candidates. Our Six Core values are: We are enthusiastic. We are perseverance. We are transparent. We are Excellence. We are dedicated. We are aligned.

Success Looks Like:

• Contact new patients and set appointments
• When patients arrive, put them at ease.
• Finding out patient’s dental needs
• Treatment plan presentation
• Write up and close the sale
• Handle objections
• Following up.

Objectives:

• Respond to New patient requests as soon as possible
• Achieve and exceed daily and weekly metrics, targets, and monthly production
• Create and maintain strong patient relationships by meeting patients where they are at and helping them with receive the treatment needed
• Provide consistent follow ups and ongoing communication to ensure patient satisfaction
• Implement sales strategies taught in training to meet or exceed targets
• Track and report performance, including number of calls, appointments booked, and value of cases closed
• Promote services offered to patients over the phone and in person
• Understand metrics and how it impacts further career opportunity and promotion
• Develop expertise within the dental field to ensure explanations to patients are easy to understand
• Represent House Dental at fundraising events in the community, and other events as needed

Competencies:

• Proven experience in sales, preferably in client facing industries
• Strong ability to meet and exceed daily targets
• Highly motivated, driven and hardworking
• Ability to multitask in a fast paced environment
• Excellent verbal and written communication skills
• Ability to sell treatment to patients and ensure the quality of care goes above and beyond patient expectations

Education and Experience:

• High school diploma preferred
• Minimum 1-2 years experience in a sales environment

Benefits with the Company

• Medical, Dental, Vision, Chiropractic, and Massage insurance for full time positions
• Paid Professional Development courses
• Vacation pay that increases with tenure
• Competitive Pay
• Short and Long term disability
• Bonus Structure Provided
• Opportunity to grow within the company

Physical Requirements:

• Must Be able to sit at a computer for prolonged periods of time

Commitment to Diversity:
The company is committed to building and sustaining an inclusive work environment. Applicants are welcomed to apply regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disabilities and actively foster equity, diversity and inclusion within the company.
If this position caught your eye, send your resume to . For best results, include the job posting applied for in the subject of the email.
Job Type: Full Time
Pay: $40,000 -$80,000
Compensation Package:
Bonus Structure
Schedule:
Monday-Friday
Occasional Weekends
Work Location:
In person
Job Type: Full-time
Pay: $39,578.91-$75,420.21 per year

Additional pay:

• Bonus pay

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Work Location: In perso

Please refer the Job description for details