Job Description
About the role and practice
If you’re a patient-focused Treatment Coordinator looking for a rewarding role in a friendly and professional environment, look no further than our 8-surgery, award-winning, multi-disciplinary high-end practice in the heart of Harley Street district, E11even Dental.
E11even Dental is a high-end practice located in the prestigious Harley Street District. We pride ourselves on delivering exceptional dental care in a positive and friendly team environment. As an eco-friendly, sustainable practice, we are dedicated to reducing our environmental footprint.

Our practice is well established with excellent processes and procedures already in place. We have a very experienced clinical and non-clinical team with a passion for providing high-quality dental care.

• Full-time hours available, working 42.5 hours per week, Monday to Saturday.

About you
We are looking for an exceptional, experienced Treatment Coordinator to provide crucial support at our well-established, award-winning, multi-disciplinary high-end practice in Harley Street District. Our practice boasts excellent processes and procedures, supported by a dedicated team of experienced clinical and non-clinical professionals committed to delivering high-quality dental care. Your role will be instrumental in ensuring seamless support within this dynamic environment.

You will be:

• Self-motivated and an excellent team player
• Positive and personable in your interactions
• Results-driven with a keen eye for detail

Our vision at PortmanDentex is to be the best private focused dental group in the world, providing exceptional patient experience and excellent clinical care. To achieve this, we champion individuality and invest in the people who will deliver this to our patients. If your professional values and behaviours align with ours below, isn’t it time to join us?

• You focus on maintaining high standards of patient care at all times
• You are positive, enthusiastic and honest in all aspects of your job
• You’re able to motivate both yourself and others to achieve great results for our patients
• You enjoy recognising successes and sharing your opinions and ideas with others

What do you get in return?
At PortmanDentex, you’ll be part of an inclusive, collaborative team environment where taking ownership of your development journey is both encouraged and supported. We take time to celebrate success and have fun, so why not get in touch and find out more?

In addition to a competitive salary, our benefits package also includes:

• Bonus scheme based on practice performance
• Access to our Dental Academy to support you with your career ambitions
• Additional special days off (such as your birthday), and the opportunity to purchase up to 3 additional annual leave days
• Enhanced maternity and paternity leave
• Life assurance and contributory pension scheme
• Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service, plus 24/7 GP service

To apply for our Treatment Coordinator vacancy, you can submit your latest CV, or contact nicola.carter@portmandental.co.uk to arrange an initial chat. Alternatively, please feel free to share this opportunity with your friends or colleagues who may be interested.

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Qualifications

• Proficiency in Treatment Coordination, including comprehensive knowledge of dental procedures and the ability to effectively communicate complex treatment plans to patients.
• Display confidence in discussing treatment costs and converting treatment plans.
• Good knowledge in Microsoft Office programmes.
• Familiarity with Exact software.
• Greet patients Warmly and enthusiastically in person and over the telephone, ensuring a hospitable and relaxed atmosphere.
• Maintain a consistently professional demeanor in all interactions.
• Handle conflicts calmly and effectively.
• Effectively manage a diverse workload with strong organisation, time management, and interpersonal skills.

Additional Information
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality

Please refer the Job description for details