Triage & Early Interventions Officer

at  Victim Support

This role is based in Cardiff with potential for flexible working. As a Triage & Early Interventions Officer you will:

• work as part of the busy Wales Hate Crime Team to ensure that all outcomes are met
• be responsible for receiving victim & witness referrals and responding promptly to all enquiries about a client’s case, following up with referrers & others as required
• undertake comprehensive assessments of the needs of victims and ensure the needs are met using a number of different resources available to you
• ensure all information relating to clients is correctly recorded on the Victim Support case management system
• work with external partners to ensure clients receive high quality support

Job Types: Full-time, Fixed term contract
Contract length: 24 months
Pay: £23,970.00 per year

Benefits:

• Health & wellbeing programme
• On-site parking
• Sick pay
• Work from home

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Cardiff, CF3 5EA: reliably commute or plan to relocate before starting work (required)

Work Location: In person
Application deadline: 30/01/2025
Reference ID: https://recruitment.victimsupport.org.uk/vacancy/triage-early-intervention-officer-575297.htm

• work as part of the busy Wales Hate Crime Team to ensure that all outcomes are met
• be responsible for receiving victim & witness referrals and responding promptly to all enquiries about a client’s case, following up with referrers & others as required
• undertake comprehensive assessments of the needs of victims and ensure the needs are met using a number of different resources available to you
• ensure all information relating to clients is correctly recorded on the Victim Support case management system
• work with external partners to ensure clients receive high quality suppor