Trinity Global Experience Manager

at  Trinity College Dublin

ABOUT TRINITY:

Trinity is Ireland’s leading university and is ranked 87th in the world (QS World University Rankings 2025). Founded in 1592, the University is steeped in history with a reputation for excellence in education, research, and innovation, which has been inspiring generations of thinkers for over 400 years.

POST SUMMARY

The role of the Trinity Global Experience Manager will be to manage and support the Trinity Global Experience team’s and other College student services activities across the entire lived experience of international students of which circa 35% of the student body (7500 students) is comprised.
Reporting to the Associate Director for Trinity Global Experience, the role will work proactively to review the supports and services developed during the current Global Engagement strategy (GRS3), [re]design and deliver supports and services for international students to ensure a positive international student experience in line with the current institutional and global engagement strategies. In addition, this role will manage complex student cases as they arise liaising with services both internal to the College and externally. This new role will have both operational and strategic components.
This role is part of the ongoing restructure of the Trinity Global Experience team and will have responsibility for the management of core deliverables within the team. The Trinity Global Experience Manager will have four direct reports (International Student Liaison Officer (AO2), Global Room Administrator (AO3), Immigration and Support Officer (AO3), and Engagement Officer (AO3).

HOW TO APPLY:

In order to assist the selection process, applicants should submit a Curriculum Vitae and a Cover Letter (2-3 pages) that specifically addresses the following point in their application.
Applicants should clearly address their experience to date and how it relates in detail to the job specification.
Applicants who do not address the application requirement above in their cover letter will not be considered at the short list stage. Applications must be submitted by the closing date specified through eRecruitment. Any Applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system.
Please see the Job Description below for this position.
Informal enquiries about this post should be made to Louise Staunton, Associate Director, Trinity Global Experience, email: Louise.Staunton@tcd.ie or Prof Emma Stokes, Vice-President, Global Engagement, email: vpglobal@tcd.ie
Application queries about this post, please email Olivia McTernan, Recruitment Partner at Email: recruit@tcd.ie and include the Competition ID number in the subject heading.
At Trinity, we are committed to equality, diversity, and inclusion. Trinity welcomes applications from all individuals, including those applicants with disabilities, those who may have had non-traditional career paths, those who have taken time out for reasons including family or caring responsibilities. We also welcome international applicants including those whom have been displaced due to war.
Trinity College Dublin is Ireland’s premier University. We are an EU Sustainable Gender Equality Champion and we hold an Athena Swan Silver award, recognising our ongoing work to advance gender equality both within Trinity and in the Higher Education sector. Trinity is committed to supporting work-life balance and to creating a family-friendly working environment

The specific purpose of this contract is to manage and support the Trinity Global Experience team and other College student services activities across the entire lived experience of international students. This role is not being offered on a permanent basis as the development of a new institutional strategic plan and a new business plan to support its implementation in Trinity Global will necessitate a review of operations. The nature of this employment contract is specified purpose as the function of this role as outlined will be subject to this review and may not continue in its current form. The long-term capacity of the post will be contingent upon the outcome of the review.
Hours of Post: 35 hours per week
Salary: This appointment will be made on the Administrative 1 (Points 1-3), Salary Scale (€67,506 - €87,328 per annum) at a point in line with current Government pay policy. monthly/weekly payscales. (tcd.ie)