Trolley Administrative Assistant

at  Kingston Destination Group

QUALIFICATIONS:

• Positive attitude and approach.
• Ability to work in a fast-paced, guest-focused environment.
• Strong verbal and written communication skills in English.
• Proficiency in other languages is an asset.
• Excellent organizational skills and attention to detail required.
• Experience using computers in an administrative setting is required.
• Previous experience taking reservations and working with ticketing software is an asset.
• Available for varying hours of operation.
• Valid G license required.

• Complete daily administrative/scheduling tasks.
• Assist trolley management team in season preparation and ongoing staffing needs.
• Brief tour guides on daily events and other important information (instructions and directions) ensuring they are ready for daily duties.
• Collaborating and coordinating with management and administrative staff within the company to ensure smooth trolley operations.
• Liaise with internal departments by phone and email to relay vehicle availability, plan trolley routes, coordinate itineraries and facilitate charter inquiries.
• Consistently meet and exceed standards for service timing and excellence.
• Maintain comprehensive knowledge of Kingston Destination Group products.
• Participate in safety demonstrations and training as a member of the trolley team.