truck dispatcher

at  A11 Freight Ltd

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Dispatch management service software
• Electronic mail
• Operate GPS (Global Positioning System) and other navigation equipment
• Spreadsheet
• Switchboard 1-25 lines
• MS Windows

• Maintain work records and logs
• Monitor personnel workloads and locations
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Assist with maintenance of communications equipment
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Maintain vehicle operator work records
• Operate radio equipment
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
• Contact customers to deliver requested wakeup calls