TruckForce Hub Manager Bury/Manchester

at  Goodyear

GOODYEAR. MORE DRIVEN.

Are you an experienced manager looking for the next step in your career?
Do you have a passion for tyres or the automotive industry?
Would you like to manage your own hub with 10-15 employees?
All whilst being part of a large organisation with learning and progression opportunities?
If you have answered yes to the above, then we may have the opportunity that you have been looking for!

ABOUT US:

Our TruckForce service network is made up of Goodyear equity-owned hubs and independent service providers specializing in the lifecycle management of truck tyres. Goodyear is the largest tyre company in the world and is a brand that is looking for several tyre fitters to support them all the way through their career.

SKILLS, EDUCATION AND EXPERIENCE:

• Tyre Industry related experience is crucial.
• Experience of managing teams circa 10+.
• 0 Level/GCSE or equivalent standard mathematics and English language (Desired).
• Commercial acumen and tyre associated tyre knowledge is essential.
• Strong IT skills including the usage of Excel and the familiarity with SAP/Hyperion or ERP system.
• Able to be flexible, seek responsibility and work without supervision.
• Strong communicator, proven problem-solving skills and have a creative thinking ability.

ROLE:

Truckforce have an exciting opportunity for a Hub Manager in Manchester!

As a manager of one of our Truckforce hubs, you will provide inspirational leadership for the team to deliver the key primary purposes below:

• Manage and drive continuous improvement in all aspects of TruckForce commercial tyre service operations in the territory served by the TruckForce Hub, associated stocking locations and van operations.
• Ensure the people, infrastructure and processes required to drive continuous improvement in the service to customers, maximise profitability, deliver sound controls and ensure a strong commercial focus to the business are in place.
• Provide the highest quality of customer service and support to deliver the Commercial strategy and all customers.
• Target and win additional Regional and local truck Fleet business to grow the Hub’s profitability, inspiring an entrepreneurial spirit within the Hub team.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Ensure that all Truck and TruckForce Fleets and accounts in the territory are properly managed, accurately and efficiently billed on an ongoing basis.
• Day to day supervision as required of all Hub associates in order to deliver first in service standards.
• Support the ongoing process to improve profitability of all existing major national and regional fleet accounts through a combination of price increases, proactive contract management and cost reduction.
• Manage stock control to ensure sufficient stocking levels and forecasting to ensure production signal are given to reflect demand. Accountable for stock audit program including part worn stock holding.
• Ensure that the Hub is meeting / exceeding its sales, cost and profitability goals
• Ensure that all costs and expenses are managed and within budgetary constraints.
• Work with the Credit Department to minimise past dues.
• Ensure that the operational, financial and administrative controls are relevant, appropriate and sound, and diligently adhered to.
• Continue to develop a strong successful TruckForce team in the territory
• Ensure that all team members are appropriately trained and developed and that succession plans are in place for all key roles
• Operate within regular HR guidelines and policies
• Actively participate and contribute to the TruckForce regional management team activities informing SLA changes and policy adherence.
• Work closely with all Account Managers, and BDM’s to manage and where required improve the quality of service provided to our customers
• Follow a controlled sales development process to win profitable local/Regional fleet customers.
• To establish an industry leading Safety Culture through leading by example, supporting the team, being accountable and holding the team accountable to develop and implement safe working practices.
• Responsible for reporting and investigating any incidents working with company health and safety management team to identify/address any changes to ensure associates work safely and comply with company policy.