Trust.Business Support Analyst
at The Citco Group Limited
San Lorenzo, , Philippines -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 08 Nov, 2024 | Not Specified | 09 Aug, 2024 | 2 year(s) or above | Jira,Communication Skills,Technology,Agile Methodologies,Sharepoint,High Pressure Environment | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
QUALIFICATIONS
- Bachelor’s Degree in technology or business
- Well-rounded individual possessing a high degree of initiative
- Proactive person willing to accept responsibility with very little hand-holding
- You have ability to manage multiple priorities in a fast-paced complex environment
- You can understand the strategic goals and adjust the tactical objectives accordingly
- You are able to communicate with both IT and Business teams in terms they can understand
- Demonstrated proficiency in interpersonal and communication skills including oral and written English
- Minimum two years’ experience working in a similar role
- Financial Sector or Corporate Secretarial work experience will be a plus
- Experience with Agile Methodologies and understanding of IT project lifecycle desirable
- Knowledge of JIRA, Confluence, SharePoint will be beneficial
- Able to set priorities, to be flexible with a high degree of accuracy
- Able to work in a team and also autonomously.
- Must be able to work in high-pressure environment, either independently or as part of a team
- Flexibility in work schedule according to project and business needs
- Must be able to organize and prioritize tasks
- Flexibility and ability to deal with change.
Responsibilities:
- Contribute in defining roadmap items in areas of: knowledge integration, workflow automation, document generation, entity database, mobile app and continued enhancements
- Develop an in-depth end-to-end understanding of the Mercator business processes
- Manage user bug reports and enhancements requests
- Contribute in defining reports
- Own the user access request management process and implementation
- Contribute to QA testing
- Coordinate UAT testing
- Maintain training material to internal and external users
- Deliver presentations about the system and training to external and internal users
- Help IT support team in troubleshooting
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT Software - Other
IT
Graduate
Technology or business
Proficient
1
San Lorenzo, Philippines