Trust Emergency Planning Manager

at  Chelsea and Westminster Hospital NHS Foundation Trust

The post holder will work alongside the Head of EPRR / BC and Lead for Mortuaries to provide expert emergency and contingency planning advice, information and support to relevant Trust wide staff and committees, to ensure the Trust meets their statutory obligations in line with the Civil Contingencies Act 2004 and other relevant policies, guidance and standards e.g. ISO 233101.

Ensuring lessons identified are embedded into the organisation.

• Review national polices, guidance and regulations to determine how they apply to the Trusts response within the field of emergency planning
• Know and understand roles and responsibilities of all responding organisations in the event of a business continuity, critical or major incident
• Understand the principles and practice of risk management, investigation and mitigation in the context of governance in the NHS and implement mitigation measures within the Trust
• Support Head of EPRR/BC, Lead for Mortuaries to deliver the business continuity arrangements and and produce regular reports throughout the year
• Produce and deliver professional written and oral reports regarding EPRR matters to Executive Management Board and stakeholders
• Act as a member of working groups in relation to hospital refurbishment project works and provide professional opinion and advice
• Responsible for the planning, procurement, installation, and maintenance of Incident Control Centre equipment and ensure that the users are familiar with the facilities
• Review and maintain emergency and business continuity plans for all services across the Trust

Development and delivery of specialist training and exercises to all staff groups across the Trust to ensure staff and patients maintain safety
Ensure comprehensive debriefing and action plans including associated recommendations to address gaps / weaknesses in the Trust’s systems.
Chelsea and Westminster Hospital NHS Foundation Trust is one of England’s top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us ‘Good’ in safety, effectiveness, care, and responsiveness, and ’Outstanding’ in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Staff Management

• Support senior staff in the implementation and management of changes relating to emergency planning and resilience
• Support the formation of the Trust response in the development of advances in emergency planning and resilience
• Represent the Trust at meetings with other relevant authorities and organisations in relation to emergency planning and resilience
• Support the development of an innovative business approach with an emphasis on making the best use of the Head of EPRR’s resources, time and effort to optimise performance
• Act as the deputy for EPRR in the absence of Head of EPRR/BC, Lead for Mortuaries and make policy and operational decisions in their absence within their remit of authorisation

Financial Management

• Be responsible to the Head of EPRR/BC / Lead for Mortuaries for the financial control of resources associated with EPRR
• Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement and support the provision and maintenance of equipment and resources related to EPRR
• Lead specific projects to improve financial management as agreed with the Head of EPRR / BC
• Participate in the business planning process, producing capital and revenue business cases and proposals for service development

Communication

• Maintain the EPRR intranet section ensuring contents is up to date and user friendly
• Work with the Communication Department to contribute to the maintenance of robust lines of communication for alerting and responding to incidents to fulfil warning and informing requirements
• Maintain an accurate staff cascade list to ensure emergency activation lists are effective
• Have the ability to communicate (oral and written) to all Trust personnel, including executives, in a manner appropriate to their role and position
• Produce quarterly emergency planning reports including progress against plans, incident and exercise reports
• Lead the six monthly communication exercises and produce a report to identify findings and learning
• Actively promote and represent the Trust with positive and appropriate contributions at meetings
• Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
• Experience of creating and giving presentations to a varied group of internal and external stakeholders
• Motivational skills to encourage collaborative working

Teaching and Training

• Promote a positive learning environment and contribute to a meaningful educational experience for all new starters/learners through induction supporting competency assessments in order to achieve and maintain competencies across both sites Act as a role model in delivering a high standard and professional EPRR training package to all levels of staff within the Trust, promoting excellence and enabling understanding through evidence based training
• To develop and support an on-going EPRR strategy, so to ensure that relevant staff receive refresher training in incident management and response. That such staff understand the statutory requirement to undertake such training
• To lead and support on delivery on training in relation to HAZMAT/CBRNE. To ensure own practices are up to date in order to provide quality training that ensures an effective response by participating personnel
• Support the delivery of a range of emergency planning and business continuity training and development programmes for all staff across the Trust
• Support delivery of the Trust exercise programme to test emergency and business continuity programmes and policies across the Trust to ensure and maintain staff and patient safety and well-being
• To support the design, implement and the review of teaching sessions for all key staff e.g. Clinical Site Managers, embedding an ethos of consistent learning and sharing together
• Support development of an ongoing strategy to ensure that all staff receive refresher training in issues relating to emergency planning and business continuity
• Liaise with managers and the Learning Development Team to ensure emergency planning / business continuity training is included within Training and Development plans for relevant staff and are reflective against their Training Needs Analysis
• Develop and initiate exercises for specific parts of the major incident plan or Trust emergency / continuity plans
• Review the responses to any exercise within the Trust, produce a report with recommendations for improvements and summarise results for Head of Emergency Planning and Resilience, Business continuity and Lead for Mortuaries
• Follow up recommendations resulting from exercises to ensure they are implemented within the Trust
• Ensure exercise programme complies with the CCA 2004 requirements including 6 monthly commex, annual table top and three yearly multi agency exercise
• Maintain accurate records of exercises and training and produce appropriate reports and action plans for improvement
• Co-ordinate debriefings following incidents and ensure that lessons learnt are embedded in policy and practice
• Responsible for completing regular audits including testing of the Incident Coordination Centre and EPRR dedicated equipment

Information and Knowledge Management

• Understand and educate others in the national and sector emergency planning and resilience requirements
• Understand the management of major, mass casualty incidents and business continuity
• Lead on EPRR risk management by understanding risk and hazard assessment / risk management systems, represent the Trust by attending the NHSE EPRR Risk Management Group
• Provide a recognised point of contact for authoritative, specialist advice on emergency planning. Liaise with and understand the roles of statutory and non-statutory emergency planning agencies.
• Maintain a Trust database of major and mass casualty incidents.
• Review Department of Health and Sector guidance and directives to ensure they are appropriately imbedded within Trust policy and guidance

Organisational Management

• Establish and maintain an efficient office function including reference sources, records, and correspondences
• To manage own time and work items ensuring fulfilment of the core tasks of this role and seek ways of efficient working that both supports the department and the Trust
• Participate appropriately as a member and act as secretariat to the EPRR Working and Strategic Group
• To carry out any other duties as agreed with the Head of EPRR/BC

Analytical

• Use postgraduate educational skills to analyse highly complex and sensitive issues where material is conflicting and drawn from multiple sources and produce and present detailed discussions and conclusions
• Demonstrate capability to act upon incomplete information, using experience to make inferences and decision making
• Experience of setting up and implementing internal processes and procedures, analyse data and produce briefing papers and recommendations based on the observations.

Professional

• All employees have a duty to take reasonable care to avoid injury to themselves or to others and to co-operate with the Trust in meeting its statutory requirements
• Act as a role model at all times ensuring Trust values are embedded within every aspect of the service
• To be able to work autonomously across all Trust sites for extended periods and be able to manage own workload and have the ability to prioritise tasks against a fluid work schedule based on the demands of the EPRR department and the Trust
• To maintain all appropriate professional registrations and uphold professional codes of Conduct and Standards
• Produce and deliver written and oral presentations to Executives and internal and external stakeholders at a postgraduate level
• Use previous knowledge and experience to assist and develop wider NHSE programmes. To engage with internal and external partners to improve existing capabilities and to investigate and implement new equipment and methodologies into the wider emergency planning environment
• Act as a role model at all times ensuring Trust values are embedded within every aspect of the service
• Demonstrate continuing professional development (CPD) including course attendance and reflective learning
• To maintain a high level of knowledge and competence within the field of emergency planning / resilience
• Agree own annual objectives and own Personal Development Plan
• To maintain personal professional development and a record of professional learning and experiences

Please refer the Job description for details