TSC Réseau - Network Engineer
at Orange Business
Rose Hill, Virginia, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Nov, 2024 | Not Specified | 03 Sep, 2024 | 1 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
VOTRE RÔLE
Main Responsibilities:
¿ Work in collaboration with different entities to deliver service requested by the client.
¿ Prepare and validate data configurations of network equipment (routers, switches).
¿ Escalate to appropriate department if configuration is not correct.
¿ Ensure proper instructions are given to first level support and to provide solutions to problems encountered.
¿ Analyze and troubleshoot standard/complex incidents and changes raised by our customers.
¿ Restore service as quickly as possible following a service outage-type Incident.
¿ Participate actively in Continuous Service Improvement
¿ Ensure routine administration tasks such as user and service management, SLA analysis and other relevant activities are properly handled
¿ Troubleshoot and resolve incidents escalated from L1 team.
¿ Escalate to Soutien Metier and lead TSC teams on Incidents with the relevant investigation
¿ As appropriate, gather data and lay groundwork for Root Cause Analysis of failed productions.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Information Technology/IT
IT Software - Network Administration / Security
Systems Administration
Graduate
Proficient
1
Rose Hill, VA, USA
