TV Operations & Support Specialist

at  Thomson Reuters

Thomson Reuters is looking for a TV Operations & Support Specialist to join our TV Support Team based in London. The successful candidate will provide systems support of broadcast IT and video production/delivery systems and will be accountable for the service delivery and day-to-day support of dedicated television production capabilities located in London. The ideal candidate is a self-motivated IT professional with expertise in all areas of IT support, installation and development, with experience in Broadcast Television. The role requires a dedicated hands-on and proactive approach to work.

PREFERRED SKILLS:

• Knowledge of ITIL best practices;
• Working knowledge of a scripting language;
• Good understanding of networking and TCP/IP, subnets, routers, firewalls, etc.;
• Field news coverage technologies;
• Understanding of live studio video production systems;
• Understanding of Newsroom Information and Communication systems;
• Cisco/Microsoft certifications;
• Working knowledge of Linux/Unix;
• Experience of system configuration management tools;
• Professional satellite reception infrastructure.

As a TV Operations & Support Specialist, you will:

• Perform daily support & monitoring for all appropriate systems;
• Research, design and deployment of technical solutions for multimedia operations;
• Focus on continual service improvement.
• Responsible for updates and patching of systems.
• Expected to follow Change Management process, according to corporate best practices.
• Adhere to IT security best practices.
• Be responsible for implementing both globally driven and locally requested support, operational and project deliverables.