BeExtraordinary

At The Wine Shop, we look forward to celebrating every occasion with our customers! Whether they’re hosting a dinner party, enjoying a solo glass, celebrating a birthday, or maybe an engagement - our team is right around the corner to help them select the perfect match and provide fun wine know-how along the way.
As part of Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation.
Through our commitment to excellence, honouring our roots, owning it, fostering
belonging and driving to succeed, we inspire teammates to be extraordinary
every day.
We are currently looking for a new extraordinary teammate to join us at The Wine Shop . We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.

We are looking for a teammate with…

• Demonstrated guest/customer service excellence focus
• Experience working with computer-based point of sale systems and handling cash an asset
• 2 years of customer service experience required
• Smart Serve Certification
• Working knowledge of Windows application including Word, Excel, Outlook and Teams
• Flexibility to work days, evenings, weekends and holidays
• Ability to consistently lift 40lbs on a regular basis

This teammate will be accountable for…

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer
• Assist customers with their purchases and provides them with product information when required
• Assists with product shipments and merchandising, including light cleaning of shelves and display units
• Handle cash and accurately balance the till
• Complies with Health and Safety rules & Security within the workplace
• Team player who contributes equally to the team’s efforts.

We offer…

• Competitive hourly rate with annual increases
• Monthly wine allotment
• Best-in-class wine education and development
• Employee discount on products
• Employee Assistance Program & Employee Wellness Program

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer
• Assist customers with their purchases and provides them with product information when required
• Assists with product shipments and merchandising, including light cleaning of shelves and display units
• Handle cash and accurately balance the till
• Complies with Health and Safety rules & Security within the workplace
• Team player who contributes equally to the team’s efforts