UI/UX Web Designer for the Technical Capability and Support Section

at  Spektrum

Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

WHO WE ARE SUPPORTING

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO’s member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO’s communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO’s military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO’s mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO’s information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO’s communication and information technology capabilities.

ESSENTIAL SKILLS AND EXPERIENCE

• Fluent in English and must be able to read and write technical and user documentation.
• Possess the ability to understand/influence; requirements to positively impact the user experience.
• Have knowledge of UI/UX design for digital products or services.
• Have familiarity with UI/UX design work for both web and mobile platforms.
• Must have recent design experience in JIRA.
• Be familiar with the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.

DESIRABLE SKILLS AND EXPERIENCE

• Knowledge and experience of working with NCI Agency.
• Knowledge and experience of working with the NCI Academy.
• Knowledge and experience with agile implementation methodology.

ROLE BACKGROUND

The NATO Communications and Information Academy (NCI Academy) located in Oeiras, Portugal currently delivers NATO technical and operational training, on a variety of hardware and software systems, to the NATO Command Structure (NCS). One component of this task is the operation and maintenance of the Academy Learning Environment (ALE) used to support delivery of NATO-required courses.
The NCI Academy is looking to outsource part of the UI/UX and web design elements of the ALE systems. The service contractor will work closely with the Technical Capability and Support Section (TCS) on UI,UX and Web Design tasks. The services under this SOW shall be primarily conducted at the NCI Academy in Oeiras, but may involve some travel to other NATO and NCI Agency elements.

ROLE DUTIES AND RESPONSIBILITIES

• Creating user-centered designs by understanding requirements and user behavior;
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior;
• Creating style guides, design systems, design patterns and attractive user interfaces;
• Creating user flows, wireframes, prototypes and mock-ups Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for the Training Management System;
• Creating original graphic designs (e.g. images, sketches and tables);
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages;
• Identifying and troubleshooting UX problems (e.g. responsiveness);
• Incorporating customer feedback, usage metrics, and usability findings into design in order to enhance user experience