Undergraduate Assistant

at  Western University

CLASSIFICATION & REGULAR HOURS

Hours per Week: 35
Salary Grade: Level N
Please note, this is a 1 year temporary position.

ABOUT US

The Department of Anthropology at Western University provides a diverse and dynamic environment for undergraduate, graduate students and faculty as they study the socio-cultural, linguistic, archaeological and biological diversity and complexity of humanity. For undergraduate and graduate students alike, the department offers a wide array of educational opportunities, such as international field courses and hands-on experiential learning courses. The Anthropology program engages interested students and world-class faculty members in exploratory learning that provides experience in both independent and collaborative research within perspectives that focus on the environment, bodies and health, human relations, inequality, and power, and individual, social, and cultural identifies.

QUALIFICATIONS

Education:

• 3 years’ University bachelor’s degree, preferably in Business or Administrative Studies, or a related field
• Post-secondary education in Anthropology is preferred

Experience:

• 3 years’ experience providing administrative support and customer service in an academic environment

Knowledge, Skills & Abilities:

• Knowledge and understanding of undergraduate cycle, program and academic policies and procedures preferred
• Excellent verbal and written communication skills in a professional, respectful, and diplomatic manner
• Working knowledge of University policies, procedures, and practices preferred
• Demonstrated ability to take initiative, work independently, and follow through on work assignments
• Ability to apply active listening to hear and understand the complete message being communicated
• Competency to maintain confidentiality and treat sensitive information with discretion
• Ability to establish rapport with people from diverse backgrounds
• Demonstrated ability to understand and resolve external and internal partner issues
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Ability to process information with a high degree of accuracy, and follow formal business practices with high attention to detail
• Ability to multi-task and maintain an organized and effective personal work environment
• Adapts readily and effectively to changing priorities and demands
• Judgment and creative problem-solving skills with a consultative and collaborative approach to addressing issues
• Ability to interact professionally with students, staff, faculty, and other members of the University community
• Strong mathematical and analytical skills to complete accurate calculations
• Ability to work independently and effectively as a member of the team to achieve department goals
• Intermediate proficiency required in Microsoft Office to prepare emails, letters, and correspondence and to input data into spreadsheets and databases
• Familiarity with software applications used by Western preferred - e.g., OWL, Cascade, PeopleSoft
• Ability to plan, coordinate, and implement various events
• Willingness and ability to stay abreast of technological developments

In collaboration with the Department Chair, the Undergraduate Chair and the Administrative Officer, the Undergraduate Assistant is accountable for the effective and efficient administration of the undergraduate program in the Department of Anthropology. The Undergraduate Assistant provides information and guidance to undergraduate students, and plans, organizes, and implements undergraduate and recruitment events. The Undergraduate Assistant also advises and responds to faculty inquiries regarding undergraduate policies and department undergraduate matters.