Underwriting Assistant

at  XL Catlin

SHARE YOUR TALENT

We’re looking for someone who has these abilities and skills:

• Permanent Australian Working Rights are required for this role.
• Proven experience in the insurance industry with an operations background in middle office. Previous experience in a corporate organisation is ideal.
• Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
• Develop and maintain productive working relationships with internal and external stakeholders
• Capability to work collaboratively with a virtual team.
• Attention to detail: Understands the importance of getting the little detail’s right and takes pride in getting it right the first time.
• Great time management skills are essential
• Continuous Improvement Focused: Willing to ask questions and explore new ideas.
• Results Oriented: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.

• Work collaboratively with the offshore team to ensure timely requests of quotes, name clearance and accurate binding of quotes are met
• Proactive engagement with underwriting to ensure an efficient and smooth account hand over for accounts to ensure information received is understood and complete in order to process / instruct policies on system(s).
• Ensure timely implementation of system procedures and creation of instruction document, i.e. ensure related data is complete & accurate to instruct local policy details.
• Ensure complete documentation of files handled by role holder in UW file (on document management system).
• Accountable for correct (RI) premium, (RI) commission and tax bookings in processing systems.
• Keeps track of implementation progress and liaises with local staff to resolve queries
• At request of Underwriting, ensure timely and high quality implementation of mid-term endorsements, issuance of certificates of insurance and focus on premium collection monitoring (according to the processing rules and guidelines, incl. system data entries).
• Address requests originating from client/broker immediately and refer to Underwriters
• Develop expert level knowledge with regards to systems and processes and keep abreast of new guidelines published. Act as reference point for others when questions come up and/or uncertainties exist.
• Ensure data quality accuracy ratios at the defined level/metrics