Underwriting Consultant

at  Manulife

The Underwriting team at Manulife is looking for creative, passionate individuals who are obsessed with customer satisfaction to join our world-class underwriting team. The individual life insurance underwriter has the privilege of working with various distribution channels, including national accounts, general agents, and advisors.

REQUIRED QUALIFICATIONS:

• You are continuously learning – currently enrolled or very interested in insurance-related courses such as LOMA and/or ALU courses.
• Demonstrated professional experience as underwriter, at least 5 years of experience.
• Approval limit of at least $5,000,000 in life insurance and $250,000 in critical illness insurance
• Be on the lookout for trends and changes in medicine, knowledge of human anatomy, medical terminology, diseases, tests, and modes of treatment.
• General awareness of current events, industry issues and trends
• Excellent analytical skills with the ability to define, research and solve problems.
• Excellent mentoring skills
• Exemplary customer service skills and excellent oral and written communication skills
• Putting our customers first. You are committed to finding the right solutions. You go the extra mile because it’s the right thing to do.
• Ability to understand, preserve and apply current technical information to everyday work problems.
• Demonstrate your knowledge of pricing tools, systems, and processes as well as your ability to articulate the underlying principles and philosophies.
• You are well organized with great attention to detail.
• You are adaptable and flexible in the face of change.
• You have strong partnership and communication skills.
• Excellent decision-making and critical thinking skills
• Strong analytical and problem-solving skills
• Be able to work under tight deadlines.

PREFERRED QUALIFICATIONS:

• Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
• A university or college degree in a related discipline is considered an asset.

• Conduct risk assessment and classification in accordance with Manulife’s philosophy and standards.
• Communicate and collaborate with sales colleagues and head office to provide the highest quality and competitive decisions to our clients.
• Maintain positive and effective relationships with internal and external partners.
• Consistently deliver the best customer experience by making every interaction meaningful
• Comply with consumer laws and regulations regarding risk classification, confidentiality, and disclosure.
• Identify and propose solutions to problems and procedures related to the underwriter’s work.
• Promote an atmosphere of trust with all clients to facilitate the acceptance of decisions.